User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
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10.6 Testing Phones
Below are some suggested steps for verifying that a phone is set up correctly:
• Dial 400† for Auto Attendant.
• Enter ‘#7’. The Auto Attendant will play back information about the phone
configuration.
• Hang up. The phone will ring back.
If any of these steps fail, check:
• Physical wiring between phone and server.
• Network settings.
• Phone and server configuration.
†
Extensions may vary per system. If you are using a non-default Internal Dial Plan, consult the
Phone Features tab of the My Allworx Manager page to determine what extensions are being
used for the corresponding feature.