User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page vi
23.2 Emergency Handset Caller ID ............................................................ 165
23.3 Delete an Emergency Caller ID .......................................................... 168
23.4 Emergency Alerts ............................................................................... 168
23.5 Emergency Call Email Notifications .................................................... 169
24 Call Supervision ....................................................................................... 171
25 Business Schedules ................................................................................ 173
25.1 Automatic/Manual Control .................................................................. 174
25.2 Greetings ........................................................................................... 177
25.3 Creating and Modifying Schedules ..................................................... 178
25.4 Call Routing Modes ............................................................................ 180
26 Auto Attendants ....................................................................................... 181
26.1 Configuring an Auto Attendant ........................................................... 181
26.2 Recording Auto Attendant Greetings and Messages .......................... 183
26.3 Importing Auto Attendant Greetings and Messages ........................... 184
26.4 File Format Conversion ...................................................................... 184
26.5 Importing Greetings and Messages .................................................... 187
26.6 Assigning the Auto Attendant to an Outside Line ............................... 188
27 Call Monitors ............................................................................................ 189
27.1 Modify Call Monitor Description .......................................................... 189
27.2 Set up Call Monitor into Call Route .................................................... 189
27.3 Call Monitor with an Allworx IP Phone ................................................ 190
27.4 Configuring Calls to Route to the Call Monitor .................................... 191
28 Parking Orbits .......................................................................................... 193
28.1 Configuring Parked Call Timeout ........................................................ 193
28.2 Configuring Parking Orbits PFKs ........................................................ 194
28.3 Configuring Park Set Monitor PFKs .................................................... 195
29 Overhead Paging and Zoned Paging ...................................................... 197
29.1 Paging Amplifier and Door Release Relay ......................................... 197
29.2 Paging Zone Settings ......................................................................... 198
30 Dual Language Support ........................................................................... 199
30.1 Lang
uage Pack Installation ................................................................ 200
30.2 Language Settings ............................................................................. 201
30.3 Call Appearances ............................................................................... 202
30.4 Call Applications ................................................................................ 202
30.5 Allow Language Change .................................................................... 203
30.6 Language Change Prompt ................................................................. 203
30.7 Configuration Examples ..................................................................... 204
31 System Settings Import / Export ............................................................. 207
31.1 Export ................................................................................................ 207
31.2 Import................................................................................................. 208
31.3 Important Notes ................................................................................. 209