User guide
 System Administrator’s Guide – Release 7.5 
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com 
Revised: April 9, 2013 
Page 73 
11.4 Handset Preference Group Settings 
Handset Preference Group configuration settings: 
Option  Description 
Applies to 
Allworx 
Handsets 
Allworx 
Reach 
Application 
Handset 
Preference 
Group Name 
Description of the Handset Preference 
Group. 
Yes  Yes 
Station Mode 
Selection 
Change the phone behavior to PBX 
Behavior or Key System Behavior.  
•  It affects how some of the PFK 
functions work, see Programmable 
Function Keys (PFKs). 
•  It affects how the Hold button on a 
handset works. When in Key 
System mode, the Hold button 
performs a system wide call park 
operation that enables answering 
the call by any handset. When in 
PBX mode or the active call is on a 
Call Appearance PFK, the Hold 
button performs a station-based 
hold operation that is exclusive to 
the handset 
Yes  No 
Call Assistant / 
TSP Driver 
(TAPI) Display* 
Selects which call information is 
displayed in the Call Assistant and in 
TAPI-compliant PC applications that 
receive calls using the TSP driver. 
Configure the phone to cause these 
applications to display either dialed 
name/number or regular caller ID 
name/number information but not both. 
Yes  No 
Call Assistant 
Display Mode  
Controls how this phone displays in Call 
Assistant Directory tab. The options are: 
•  Normal – The extension and the 
phone’s status are displayed 
•  Hide Status – The extension is 
displayed and the phone’s status 
always shows as Idle 
Hide Completely – Neither the 
extension nor the status is displayed 
Yes  No 
Call History 
Size* 
Specifies the number of calls the station 
will keep in call history. If you specify a 
value of zero, the phone will not 
maintain a Call History to help preserve 
Yes  No 










