User guide
 System Administrator’s Guide – Release 7.5 
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com 
Revised: April 9, 2013 
Page 77 
Using a maximum range of values 
makes the phone the most secured 
from snooping and denial of service 
activities. However, when placing 
remote phones behind 3rd-party 
firewalls, under certain conditions the 
UDP port range may need to be greatly 
restricted so that mapping rules can be 
created for each phone behind the 
firewall. See Chapter 
17, Remote 
Allworx Phones and Port Expanders, 
for more information. 
SIP NAT Keep-
alive Interval 
Some NAT firewalls automatically time 
out and close connections to devices it 
protects. If a remote phone is behind 
such a firewall, then this setting 
prevents the timeout. Messages called 
keep-alive packets are sent from the 
phone to the Allworx server at the 
frequency specified. The value should 
be set to an interval that is shorter than 
the firewall timeout. 
Yes  No 
SIP Port  UDP port number used for the SIP 
protocol by the phone. Use the default 
value of 5060 unless the port expander 
is behind a 3rd-party firewall and the 
network requires a different value. 
Yes  Yes 
Handset 
Network 
Template 
Select a Handset Network Profile 
Template to download to the handset. 
Yes  No 
Network 
Settings 
Controls whether the handset will use 
the selected Network Template or if it 
should rely on the network settings 
entered on the phone. 
Yes  No 
Time Zone  Specify the time zone for the handset to 
compute the local time. Select Use 
Current Server Setting if the telephone 
is in the same time zone as the server. 
For a remote phone, you may want to 
use the time zone of its actual location. 
Yes  No 
Unannounced 
Transfer Mode 
Choose whether unannounced (Blind) 
transfers are completed immediately 
after the phone number for the recipient 
is dialed or if the person initiating the 
transfer must hang up to complete the 
transfer. Choosing “Immediate” will 
result in unannounced (blind) transfer 
behavior that was standard in server 
software releases 7.3 and lower. 
Requiring hang-up permits the person 
initiating the transfer to hold on the line 
Yes  No 










