User guide

System Administrator’s Guide – Release 7.5
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Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 9, 2013
Page 88
11.7 Call Assistant Appearances
The Call Assistant Appearance requires installation of the Call Assistant software
application.
The Call Assistant Appearance settings extend the number of the features available in
Programmable Function Keys by creating virtual keys within the Call Assistant
software application. The additional virtual appearances are available only when the
Call Assistant application is connected to an Allworx IP phone. However, when
connected, this has the practical implication of having many additional PFKs, for these
features, beyond the physical keys available on the actual phone.
Call Assistant Appearances have the following PFK options:
• Call Appearance
• Line Appearance
• Shared Call Appearances
• Queue Appearance
• Call Monitor
See the above section on PFK Function Selections for details on each of these
features. The handset will ring when any of these appearances ring. See the Call
Assistant Quick Reference Guide for further details. Enable the above feature by
check the appropriate field and modify the parameters, if needed.