Warranty

ALPHA BIDET
ALPHA BIDET ALPHA BIDET
ALPHA BIDET Warranty Terms
Warranty TermsWarranty Terms
Warranty Terms
ALPHA BIDET (WebGerms Health Inc) warrants the ALPHA JX to be free from manufacturing defects
under normal use and service for a period of three (3) years from date of purchase from an authorized
retailer.
ALPHA BIDET (WebGerms Health Inc) warrants the ALPHA ONE and iX Hybrid to be free from
manufacturing defects under normal use and service for a period of one (1) year from date of purchase
from an authorized retailer.
This warranty is extended only to the ORIGINAL PURCHASER.
Our obligations under this warranty are limited to repair or replacement, at ALPHA BIDET’s option, of
products or parts found to be defective, provided that such products were properly installed and used in
accordance with instructions. ALPHA BIDET reserves the right to make such inspections as may be
necessary in order to determine the cause of the defect. ALPHA BIDET will not charge for labor or parts
in connection with warranty repairs or replacements. WebGerms Health Inc is not responsible for the
cost of removal, return and/or reinstallation of products.
This warranty does not apply to the following items:
Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder electrical storm,
etc.
Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper
maintenance of the product.
Damage or loss resulting from removal, improper repair, or modification of the product.
Damage or loss resulting from sediments or foreign matter contained in a water system.
Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or
hazardous environment
This warranty gives you specific legal rights. You may have other rights which vary from state to state.
To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a
our service facility together with a letter stating the problem, or contact a distributor or products service
contractor, or write directly to 2550 Corporate Pl STE C100 Monterey Park, CA 91754.
This written warranty is the only warranty made by ALPHA BIDET. Repair or replacement as provided
under this warranty shall be the exclusive remedy available to the purchaser. We shall not be
responsible for loss of the product or for other incidental, special or consequential damages or
expenses incurred by the purchaser, or for labor or other costs due to installation or removal, or costs of
repairs by others, or for any other expense not specifically stated above. Except to the extent prohibited
by applicable law, any implied warranties, including that of merchantability or fitness for use, are
expressly limited to the duration of this warranty. Some states do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the
above limitation and exclusion may not apply to you.
Warning! We shall not be responsible or liable for any failure of, or damage to, this plumbing product or
product component caused by either chloramines in the treatment of public water supply or in-tank bowl
cleaners containing bleach, alcohol, or chlorine (calcium hypochlorite).
Note: The use of high concentration of chlorine or chlorine related products can seriously damage the
fittings. This damage can cause leakage and serious property damage.