Pinnacle Plus Series 700/1000/1500/2000/3000 Tower and Rack Mount UPS’s Uninterruptible Power Supplies From Alpha Technologies ! Operator’s Manual
! Operator’s Manual ! Pinnacle Plus Series 700/1000/1500/2000/3000 Tower and Rack Mount UPS’s ON ON-LINE FUNC ON-BATT ENTER BYPASS FAULT ON/OFF ON ON-LINE FUNC Alpha Technologies ON-BATT ENTER BYPASS ON/OFF FAULT
Pinnacle Plus Series Save This Manual It contains important installation and operating instructions. Keep it in a safe place. CAUTION Risk Of Electrical Shock To reduce the risk of electrical shock and to ensure the safe operation of the Pinnacle Plus Series of UPS’s, these symbols are used throughout this manual. Where they appear only qualified personnel should carry out the instructions. A DANGEROUS VOLTAGE exists in this area. Use extreme caution. ATTENTION: Important operating instructions.
Pinnacle Plus Series Safety Checklists DANGER: Do not expose the unit to rain or moisture. This equipment is to be installed and operated by people trained in the safe use of high-energy power supplies and their batteries. Also assumed is knowledge of the local electrical code(s) and how to safely apply them. DANGER: Sealed lead-acid batteries with high energy and chemical hazards are used. This manual contains important operation and safety instructions.
Pinnacle Plus Series Safety Checklists (Continued) Battery Safety Checklist There are dangerous voltages inside the unit. Only qualified people should perform installation and maintenance. Live battery wires must not touch the unit’s chassis or any other metal objects. This can cause a fire or explosion. Inspect the batteries once a year for signs of cracks, leaks or swells. Replace as required.
Pinnacle Plus Series Table of Contents 1. Introduction ......................................... 1 1.1 The Pinnacle Plus Advantage ................... 1.2 Unpacking and Inspection Checklist ......... 1.3 The Pinnacle Series ................................. 2 3 5 2. Installation ............................................. 9 2.1 2.2 2.3 2.4 Pre–Installation Checklist ....................... 10 Wiring the Unit ....................................... 10 Connecting External Battery Packs .......
1 Section 1 Introduction This section introduces you to the Pinnacle Plus series of UPS’s: • The Pinnacle Plus series many advantages (Section 1.1). • An unpacking and inspection checklist (Section 1.2). • An tour of the units, their connectors, switches and control panels (Section 1.3).
1 Introduction 1.1 2 The Pinnacle Plus Series Advantage The Pinnacle Plus series is an indoor Uninterruptible Power Supply (UPS) that uses advanced technology to protect computer networks, telecommunications installations and other vital instruments from power line disturbances. The Pinnacle Plus series uses a double conversion circuit and a digitized microprocessor to provide continuous power to the loads.
3 1.2 1 Introduction Unpacking and Inspection Checklist TIP: If items are missing or damaged, contact Alpha and the shipping company at once. Most shippers have a short claim period. Carefully remove the unit from its shipping container. Inspect it for damage and make sure the following items are included: One Pinnacle Plus series UPS with pre-installed batteries. One operator’s manual. One power cord. One Alphamon CD-ROM. One RS–232C interface cable. Any ordered options.
1 Introduction 1.
5 1.3 1 Introduction The Pinnacle Plus Series 1.3.1 Front Panel These drawings are used for illustrative purposes only. See your unit for the exact location and type of all switches and controls. The batteries are reached through this panel. The control panel’s operation is described in Section 3.2.
1 Introduction 1.3 6 The Pinnacle Plus Series (Continued) 1.3.2 Rear Panel These drawings are used for illustrative purposes only. See your unit for the exact location and type of all connectors, switches and circuit breakers. Tower Mount Optional Interface EPO Network Transient Protector Optional USB Port Figure 1.1 700VA/1KVA/1.5KVA RS-232 Optional External Battery Connector Cooling Fan Input Circuit Breaker Outlets Input Power Connector Optional Interface Optional USB Port Figure 1.
7 1.3 1 Introduction The Pinnacle Plus Series (Continued) Rack Mount Input Circuit Breaker Network Transient Protector RS-232 EPO Cooling Fan Optional Interface Outlets Input Optional External Battery Connector Optional USB Port Figure 1.3 700VA/1K/1.5KVA Input Circuit Breaker Network Transient Protector Optional USB Port Cooling Fans RS-232 Optional Interface Outlets Input Optional External Battery Connector EPO Figure 1.
1 8 Introduction 1.3 The Pinnacle Plus Series (Continued) 1.3.3 Available Output Connectors Multiple configurations are available from the factory for various requirements. AMERICAN IEC Figure 1.
9 Section 2 Installation This section tells you how to install the Pinnacle Plus series. • A pre-installation checklist (Section 2.1). • How to connect the unit to the line and the loads (Section 2.2). • How to connect an external battery pack (Section 2.3). • How to connect an emergency power off switch (Section 2.4). • How to connect the RS–232 port (Section 2.5). • How to connect the unit to a network (Section 2.6).
2 Installation 2.1 10 Pre-Installation Checklist Placement The Pinnacle Plus is an indoor unit. Install it in a dry, dust-free, well-ventilated area with a temperature of between 60°F to 77°F (15°C to 25°C). Place it on a flat, level surface that will support its weight (up to 73 lbs, (33 kg)). The front panel must be easily accessible to the operator. Do not block the unit’s ventilation slots or the fans.
11 2.2 2 Installation Wiring the Unit (Continued) To Loads From Line To Loads Figure 2.1 Input/Output Wiring 2.3 Line In Connecting External Battery Packs Up to 2 external battery packs can be connected. Place them next to the unit. Procedure: 1 Turn off the unit (Section 3.1). 2 Disconnect the unit from the line and the load(s). 3 Connect the cable from the battery pack to the unit (Figure 2.2). If used, connect the second battery pack to the first pack. 4 Connect the loads to the unit.
12 2 Installation 2.3 Connecting an External Battery Pack (Continued) Figure 2.2 External Battery Pack Connection 2.4 Connecting an Emergency Power Off Switch An Emergency Power Off (EPO) switch is connected to the rear panel’s EPO connector. When this switch is opened, the unit shuts off. To restart the unit, turn it on (Section 3.1). Normally Closed Switch EPO Connector Figure 2.
13 2.5 2 Installation Connecting the RS-232 Port With the Alphamon software, you can remotely control the unit with RS-232 communications. It supports Windows 95/98/ME/2000/NT/XP, Novell NetWare or Linux. The CD that came with the unit contains installation instructions. Only use the connection cable that came with the unit. TIP: If the optional USB port is used, the RS-232 port is automatically disabled.
14 Section 3 Operation This section tells you how to operate the Pinnacle Plus series. • How to turn the unit on and off (Section 3.1). • How to use the control panel (Section 3.2). • How to perform a self test (Section 3.3). • How to change the unit’s parameters (Section 3.4). • How to troubleshoot the unit (Section 3.5). • How to replace the batteries (Section 3.6).
15 3.1 3 Operation Turning the Unit On and Off Turn On: Before turning the unit on for the first time, determine what output voltage you need. If needed, change the unit’s output voltage parameter (Section 3.4) before turning on the load. 1 Press down the ON/OFF button until ON “Ready On” appears on the LCD. The fan turns on. ON-LINE ON-BATT BYPASS FAULT Line Mode The LCD shows “Ready On” while it conducts a self test. The ON LED turns on.
3 Operation 3.2 16 Using the Control Panel LEDs: • ON: The unit is on. ON ON-LINE • ON-LINE: Line power is provided to the loads. ON-BATT BYPASS FAULT Line Mode • ON-BATT: Backup battery power is provided to the loads. • BYPASS: Line power is provided to the loads via the unit’s bypass circuit. • FAULT: The unit has a fault. Do troubleshooting (Section 3.5). Press any push button to turn off the alarm. Push Buttons: • ON/OFF: This turns the unit on and off.
17 3.3 3 Operation Self Test The battery test finds out if the batteries can provide backup power. It is started from the Parameters menu (Figure 3.1). This should not be done for the first 24 hours after a new unit is installed so the batteries can be fully charged. Every 30 days, the unit automatically does a battery discharge test. If it finds a problem, it is displayed on the LCD. Procedure TIP: If no buttons are pushed for 10 seconds, the LCD exits this menu and displays the operating mode.
3 18 Operation 3.4 Setting the Parameters (Continued) 4 Press FUNC to display the selections. Press ENTER to select the selection. If the LCD shows “Save?” press ENTER to set the unit to the new parameter.
19 3.4 3 Operation Setting the Parameters (Continued) Notes: 1) HE Mode Set: This is used to set if the unit sends the line power through double conversion and then to the loads (HE Mode:OFF) or straight through to the loads (HE Mode:ON). 2) Set Generator Mode: This widens the input parameters so the unit can be used with a generator. 3) Site Wiring Alarm: This tells you if the line’s ground and neutral wiring is reversed.
3 20 Operation 3.5 Troubleshooting When the fault LED turns on or the audibile alarm is heard, perform troubleshooting as shown in the table below. LCD Shows Audible Alarm * Description Action Output Overload 2 beeps per second The UPS is overloaded. It is operating in Bypass mode. Shut down loads, starting with the least important. Battery Test No beeps The UPS is performing a battery test. None. The UPS will return to normal operation when the test is done.
21 3.6 3 Operation Battery Replacement The batteries are replaced without shutting off the unit or the loads. Replace them with the same quantity and type as the originals. DANGER: Make sure you have read the safety instructions in the front of this manual. Only qualified personnel should change them. Procedure WARNING: Do not replace the batteries when the ON-BATT LED is on. 1 Enable the manual bypass (Section 3.4). 2 Pop off and remove the front cover.. 3 Unscrew and remove the battery cover..
3 22 Operation 3.7 Specifications 700/700RM 1000/1000RM 1500/1500RM 2000/2000RM 3000/3000RM 700 (490) 1000 (700) 1500 (1050) 2000 (1400) 3000 (2100) 20 30 Electrical Output VA (W) Input/Output Voltage (VAC) Input Current (Max); Amps, 120 VAC Units 100 / 110 / 115 / 120 / 127 10 12 15 Input Frequency (Hz) 50 / 60 (Auto Sensing) Output Frequency (Hz) 50 / 60 ± 0.
23 Warranty LIMITED 36-MONTH WARRANTY AC PRODUCTS Alpha Technologies warrants its equipment to be free of manufacturing defects in material and workmanship for a period of 36 months from the date of manufacture. The liability of Alpha Technologies under this warranty is solely limited to repairing, replacing, or issuing credit for such equipment (at the discretion of Alpha Technologies), provided that: 1.
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