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WD® Service and Support Should you encounter a problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period.
Table of Contents WD® Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing Online Support 2 Contacting WD Technical Support 2 1 Important User Information . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Recording your WD Product Information . . . . . . . . . . . . . . . . . . . . . 2 Registering your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Typical Advanced Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 WAN (Internet) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Screens 25 Glossary 26 Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Screens 27 Glossary 28 LAN SettingsNEED NEW SCREEN SHOT . . . . . . . . . . . . . . . . . . 29 Screens 29 Glossary 29 Storage Settings . .
7 Installing and Using WD Print Share . . . . . . . . . . . . 49 Installing WD Print Share (Windows PC) . . . . . . . . . . . . . . . . . . . . . 49 Using WD Print Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Using an Auto-Connected Printer 49 Using the Connect Button 50 Using the Scan Button 50 8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 9 Regulatory and Warranty Information. . . . . . . . . . . 52 Regulatory Compliance . . . . . . . . .
IMPORTANT USER INFORMATION 1 Important User Information Important Safety Instructions This device is designed and manufactured to assure personal safety. Improper use can result in electric shock or fire hazard. The safeguards incorporated into this unit will protect you if you observe the following procedures for installation, use, and servicing. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water.
IMPORTANT USER INFORMATION Recording your WD Product Information In the following table, write the serial and model numbers of your new WD product. You can find this information on the label on the bottom of the device. You should also note the date of purchase. This information may be required when requesting technical support.
PRODUCT OVERVIEW 2 Product Overview Thank you for purchasing a My Net™ router. This user manual provides step-by-step instructions for installing and using your new router. For the latest WD product information and news, visit our website at www.wdc.com.
PRODUCT OVERVIEW WPS (Wi-Fi Protected Setup™) security – Use the one-touch WPS button on your router to establish a secure connection between the My Net router and other WPS-enabled Wi-Fi devices such as printers and computers. Advanced settings – Users who want to customize and have control over their router can use the Advanced Settings module on the My Dashboard user interface.
PRODUCT OVERVIEW Accessories For U.S. residents, visit www.shopwd.com to view additional accessories available for your My Net router. For users outside the U.S., visit http://support.wdc.com. AC Power Adapters The AC power adapter varies, depending on your location. Some locations do not require a power plug clip. Units sold in those locations will have a fixed power plug. Refer to the illustrations below.
PRODUCT OVERVIEW Front LED indicators LED Description Power Steady when a successful connection exists; flashes slowly during bootup, firmware upgrades, and system self-tests. Wireless Lit when wireless connection is active. Internet Lit when Internet connection is active. Wi-Fi Protected Setup (WPS) When connecting the router and a wireless device (e.g.
PRODUCT OVERVIEW Back view: My Net N750 router Activity LED (Yellow) Link LED (Green) Power button Ethernet ports Power port Internet port USB 2.0 ports Components Component Description On/Off switch Press to start the router. Press again to turn it off. Power port Use the included AC power adapter to connect this port to the power source. 4 Ethernet (LAN) ports Use Ethernet (network) cables to connect wired network devices to these ports.
PRODUCT OVERVIEW Bottom (not shown) 1 Component Description Reset button To reset your My Net router to factory defaults, press and hold the reset button with pointed object for at least 10 seconds. When the reset finishes, the Power LED blinks. Requirements/Technical Specifications My Net N600 My Net N750 Ethernet 10/100 Fast Ethernet 10/100/1000 Gigabit Ethernet I/O ports Ethernet (RJ-45) port USB ports (1) USB 2.0 Supported clients Windows XP with Service Pack 3 (2) USB 2.
GETTING STARTED 3 Getting Started This chapter contains the following topics: Using a Windows PC with Easy Setup Using a Mac Computer My Dashboard Opening the Dashboard Using a Windows PC with Easy Setup Use the Easy Setup application on the product CD to quickly and easily discover and install the router on the network, set up wireless. download additional software and access the router’s My Dashboard user interface. Windows XP 1. Insert the Setup CD into your computer’s CD/DVD drive.
GETTING STARTED Choosing a Setup Option Use this screen to set up a new router and install other WD software.NEED NEW SCREEN Setting Up a New Router (PC) The Easy Setup wizard shows how to install the router in your home network, checks your connections, and prompts you to set up security. 1. On the Choose your setup option screen, click Set up a new router. A screen showing a correctly connected router displays. 2. Confirm that your router is connected properly and click Confirm 3. .
GETTING STARTED Installing Additional WD Software Use Easy Setup to install additional WD software. The software applications available depend on the My Net Router model. Unavailable applications are grayed out. 1. Start Easy Setup as described in “Using a Windows PC with Easy Setup” on page 9. 2. On the Choose your setup option screen, click Skip and go to software installation. A list of available software applications displays: 3. Click the check boxes for the software you want and click Next.
GETTING STARTED 2. Connect one end of the included yellow Internet (Ethernet) cable to the router’s Internet port and the other end to the modem. Note: One Ethernet (network) cable is included in the product package. You can purchase additional cables from the WD Store or another source. 3. Do one of the following: Using Ethernet cables, connect network devices or computers to the router’s unused Ethernet ports. If you do not have another Ethernet cable, use a wireless connection to set up the router.
GETTING STARTED My Dashboard The My Dashboard home page is a simple snapshot of the router configuration with the most essential information in one screen. It includes summary information for wireless settings, Internet status, guest network, parental control, and attached hard drive(s). Dashboard Icons NEED ICONS WITHOUT BLACK BACKGROUND The icons at the top of the screen open modules and wizards for performing important tasks.
GETTING STARTED Icon Name Actions See ... Advanced Settings Configure advanced settings for Internet connections, wireless connections, storage, devices, system administration, security, and the LAN. “Advanced Settings” on page 23 Alert Click to display recent alerts about new firmware and network issues and shortcuts to important settings such as guest wireless access.
BASIC SETTINGS AND TASKS 4 Basic Settings and Tasks This chapter contains the following topics: Reviewing Current Settings Connecting to the Internet Configuring Wireless Settings Setting Up External Storage Adding a Device Reviewing Current Settings 1. Review the following settings on the My Dashboard home page. If you used Easy Setup, you may have changed the settings from the defaults already. If not, you can change them here.
BASIC SETTINGS AND TASKS Setting Description Media Network SSID (5 GHz) Identifier of the 5 GHz network. This network is generally used for media and smart devices because it minimizes interference that might interrupt media streaming. Media Pass Key Password for the 5 GHz network Network SSID (2.4 GHz) Unique identifier of the 2.4 GHz network. Number of Devices Connected Number of devices connected to the router. Pass Key Password for accessing the 2.4 GHz network. 2.
BASIC SETTINGS AND TASKS 2. Click Next. A screen displays the status of the connections: from the computer to the router and from the router to the Internet. GET NEW DIAGRAM 3 3. When a connection succeeds, a check mark displays above it. a. Click Next to display the Congratulations screen. b. Click Next to display the My Dashboard home page again. 4. If the connection to the Internet fails: a. Click Next and enter your Internet service provider account PPPoE Username and Password. b.
BASIC SETTINGS AND TASKS To configure basic wireless settings: 1. Click the Set Up Wireless icon at the top of the page. The Set Up Wireless screen displays. 2. View or modify the required wireless settings for the Wireless 2.4 GHz and Wireless 5 GHz bands: Note: You can change some settings on this screen. See “Advanced Wireless Settings” on page 27 for additional wireless settings. Setting Description ON/OFF Wireless service is enabled by default. To disable, toggle to the OFF setting.
BASIC SETTINGS AND TASKS Setting Up External Storage You can modify storage settings such as network shares for storage device(s) attached to the router. 1. If you are setting up an attached storage device, make sure it is properly connected to the router’s USB port. 2. Click the Set Up Storage icon to display the first screen of the storage wizard.GRAPHIC 3. Click Next to display a list of connected storage devices.
BASIC SETTINGS AND TASKS 4. Click Next to display Step 3 of the wizard. 5. In the table, select the check box for the Share function of the storage.???DOES THIS MAKE SENSE? 6. Create or change your user account by entering your user name and password for accessing the share. 7. Click Next to display the Setup Complete screen. 8. Click Finish. The My Dashboard home screen appears.
BASIC SETTINGS AND TASKS Adding a Device To connect a WPS-enabled wireless device, push the WPS button on the front of the router or enter a PIN on the device’s Wi-Fi connection page. If the device is not capable of WPS, you can still connect to the router using a network name and password. To connect a WPS-enabled device: 1. Click the Click here to connect using WPS link to display the screen shown below: 2. Select one of the two WPS methods: a.
BASIC SETTINGS AND TASKS To connect a device that is not WPS enabled: 1. On the Add a Device screen, click the Click here to connect by entering network name and password link. 2. Using the values shown on the screen, enter the following into your wireless device’s Wi-Fi connection screen as prompted: The Wi-Fi network SSID for the wireless band you want to use. The password for the wireless network you selected. 3. Save the values in your device and on the router screen. 4. Click Close.
ADVANCED SETTINGS 5 Advanced Settings The Advanced Settings icon leads you to additional screens and icons for entering detailed settings for the basic functions discussed in the previous chapter and more. Note: Another way to access Advanced Settings screens is to click the arrow to the right of the setting on the basic screen. When a “basic” icon has a small Advanced Settings icon to its upper left, you are configuring that function’s advanced settings.
ADVANCED SETTINGS Typical Advanced Screen Advanced icons Close button Tabs advanced settings icon navigates to a set of screens related to a particular sotware function, for example advanced wireless settings and security settings. The screens in the set are listed on the left of the screen and referred to as tabs. When you click a tab, it becomes an arrow and the screen displays.
ADVANCED SETTINGS WAN (Internet) Settings Screens Internet Status – View current Internet connection details. Allows you to renew or release DHCP IP Address. Internet Setup – Configure your Internet connection type. IPv6 Status – View all Internet and network connection details related to the IPv6 Internet protocol. IPv6 – Configure the IPv6 connection type and internal network settings of your router.
ADVANCED SETTINGS Glossary Setting Description Connection to Broadband Indicates whether the router is connected to broadband (high speed Internet) service. Connection Type Can be Static or Dynamic IP (DHCP), PPPoE (Username / Password), and PPTP (Username / Password). Connection Up Time Days, hours, minutes, and seconds the connection has been steady. Default Gateway The IP address of the device which your router is connected to.
ADVANCED SETTINGS Setting Description Primary DNS Server The primary DNS Server address is configured and maintained by your ISP. Check with your ISP for this information. Secondary DNS Server The secondary DNS Server address is configured and maintained by your ISP. Check with your ISP for this information. Subnet Mask Tells your computer or router which IP addresses are local to your network and which are remote.
ADVANCED SETTINGS Glossary Setting Description Channel Accept the default (Auto) or select a channel from the dropdown list. Channel Width The default setting is 20/40 MHz (Auto), which is recommended unless you are having connectivity issues. The other option is 20 MHz. Guess Access Security Mode Options include WPA Personal, WPA2 Personal, WPA/WPA2 Personal, and None. Default is None. Guest Network SSID The default guest network name displays.
ADVANCED SETTINGS LAN Settings NEED NEW SCREEN SHOT Screens Host and Lan Settings – View and change host name, IP address, and LAN IP address, and enable DNS (Domain Name System) relay. DHCP Server Settings – Enable or disable DHCP server, which provides the IP address to the LAN-side computers dynamically, when your router is working in router mode Device and Client Tables – View the DHCP client table of wired and wireless devices. Manually add a device to the table.
ADVANCED SETTINGS Setting Description IP Address IP address settings of the LAN. LAN IP address IP address of the router on the network (when router is in router mode). Local Domain Name You can append a local domain name to your (THE ROUTER’S?) client’s (clients’?) to avoid entering the complete address of commonly used Internet domains. For example, when setting the local domain name wdc.com, entering store in a client's web browser results i a request for store.wdc.com.
ADVANCED SETTINGS Security Settings MY NET ROUTERS USER MANUAL 31
ADVANCED SETTINGS Screens Firewall – Set up a firewall for this router to block specific incoming or outgoing traffic by the IP address and/or ports. DMZ – Set up a DMZ (Demilitarized Zone) to allow computers behind the router firewall to be accessible to Internet traffic. Typically, your DMZ would contain Web servers and FTP servers. You can set up a single computer on your network outside of the router.
ADVANCED SETTINGS Glossary Setting Description Action Set to Allow or Deny traffic matching the IP address and/or ports configured. Active Status of MAC filtering. Computer Name Name assigned to the computer for easier identification. Select the computer name to set it for DMZ access. Destination Destination IP Address on the local network (LAN) or Internet (WAN). Destination IP Range Range of IP addresses where the traffic is sent.
ADVANCED SETTINGS NEED NEW SCREEN SHOT Additional Features Settings Screens Port Forwarding – Open multiple ports or a range of ports in your router and redirect data through those ports to a single computer on your network. Applies only to an Internet session. ALG – Enable or disable Application Level Gateway (ALG) configuration. WHAT IS THIS? Routing – Defines static routes to specific destinations. FasTrack QoS – Configure QoS Engine powered by QoS Engine technology.
ADVANCED SETTINGS Glossary Setting Description Port Forwarding Rules Application Name From the drop-down list, select the application whose data you want to forward to the client on your local network. Computer Name IP address of the device on your local network the rule will apply to. Enabled Select to enable the port forwarding rule. Clear the check box to disable. IP Address Populated by your selection from the Computer Name dropdown list.
ADVANCED SETTINGS Setting Description QoS (Quality of Service) Settings Enable or disable the QoS (Quality of Service) application to prioritize different client applications/traffic types over the Internet. QoS is the standard defining quality of service in Wi-Fi networks. QoS Setup Uplink Speed The uplink speed (in Kbps) at which data can be transferred from the router to your ISP.
ADVANCED SETTINGS Administrative Settings Screens Administrator – The admin account manages the router interface and can enable remote access. The admin has read/write access and can create passwords. The default password is password. To keep your router secure, it is a best practice to create a new one. See “Changing the Administrator's Password” on page 44. Time Settings – Configure, update, and maintain the correct time on the router manually or automatically by NTP (Network Time Protocol).
ADVANCED SETTINGS Glossary Setting Description Admin Password Configure a password for the “admin” account. Original Password Enter in your existing password to change your password. The default is password. New Password/Verify New Password Type the same password in each. Administration HTTPS Server Click to enable or disable Hypertext Transfer Protocol Secure (HTTPS), a combination of Hypertext Transfer Protocol (HTTP) with SSL/TLS protocol.
ADVANCED SETTINGS Setting Description Firmware Upgrade from a File: Click Choose a File and browse to the latest firmware file. Select a File to Upgrade If you locate firmware that is more recent than your current firmware, select the file and save it. Click Upload to upgrade the router firmware. Save Settings to a File Click Save Configuration. The router’s current configuration is downloaded to your computer.
PERFORMING ADVANCED TASKS 6 Performing Advanced Tasks This chapter describes the most important tasks the administrator performs in setting up and maintaining the My Net router.
PERFORMING ADVANCED TASKS 3. For the wireless 2.4 GHz and/or 5 GHz band, toggle the On/Off button to turn access on. 4. Specify the following: Setting Description Guest Network SSID Accept the default value or enter another name for the wireless bands. The 2.4 GHz and 5 GHz wireless bands have the same name. Security Mode The default value is None.
PERFORMING ADVANCED TASKS 2. Click the Parental Controls tab. 3. Toggle the Enabled parental control button to ON. 4. For Device location, select the location of the router or the wireless/wired device? 5. Click Apply. The screen expands to enable you to register the router and devices using the router. 6. Enter your username and password and click Register Router. After registration takes place, open the confirmation that was sent to your email address.
PERFORMING ADVANCED TASKS - Maximum – Protects against social networks, video, etc. Includes all lower level blocks - High – Protects against dating and all adult-related contents. Includes all lower level blocks - Medium – Protects against gambling, alcohol, and tobacco. Includes all lower level blocks - Moderate – Protects against occult, illegal acts, etc.
PERFORMING ADVANCED TASKS Changing the Administrator's Password It is a good practice to change the administrator’s user name and password for accessing and managing the router. To change the admin’s password: 1. Click the Advanced icon and then the Administrator icon to display the Admin / Administrator screen. 2. Enter your new password in the Password and Verify Password fields and click Save. Upgrading the Router’s Firmware Note: For best results, upload the firmware using a wired connection. 1.
PERFORMING ADVANCED TASKS NEED BETTER GRAPHIC To check for the latest firmware version: 1. Click Check Now. The router searches the WD website for a new firmware file. 2. If a new file exists, the latest firmware version and an Update Now button appear. 3. Click Update Now to begin the firmware update. A message informs you of how long the upload will take. Please wait while the firmware update is taking place. To upgrade from a file: 1. Locate the upgrade file on the WD Support site at http://support.
PERFORMING ADVANCED TASKS To reset the router manually:NEED GRAPHIC? Using a sharp object, push the reset button for at least 10 seconds. When the reset finishes, the Power LED blinks. Rebooting the Router You can reboot the router using two methods. If you are physically close to it, just push the On/Off button on the router. If you cannot easily push the button: 1. Click the Advanced icon and then the Administrator icon. 2. Click the System tab. 3. Scroll to the bottom of the screen and click Reboot.
PERFORMING ADVANCED TASKS 7. Set the DHCP Lease Time (hours) and click Save. 8. Connect all the client devices. 9. Click the Device and Client Table tab.NEED SCREEN SHOT The DHCP Client Table populates (OR IS POPULATED BY?) all the client (wired/wireless) devices and displays the number of devices connected along with IP address and MAC address of each device. Configuring UPnP UPnP enables networked devices to discover each other and start working together on a network. To enable UPnP: 1.
PERFORMING ADVANCED TASKS 2. Click the Port Forwarding tab. NEED BETTER GRAPHIC 3. Enter the following for each port forwarding rule you create: Setting Description Enabled Selecting the check box enables the port forwarding rule. IP Address IP address of the device on your local network. This field can be populated by selecting a Computer Name from the drop down list.
INSTALLING AND USING WD PRINT SHARE 4 3 1 7 5 Installing and Using WD Print Share DEREK Your My Net router can share a printer, a multi-function printer, or a scanner with computers on your network. Just connect the printer/scanner to an available USB port on the router, install the printer/scanner manufacturer’s software, and then install WD Print Share software on each computer that will share the printer/scanner.
INSTALLING AND USING WD PRINT SHARE Using the Connect Button Connected mode is for both printing and scanning. Selecting the printer or scanner and clicking Connect manually connects the device to your computer for the timeout duration you have set in Tool > Set Timeout in the menu. Using the Connect Button With a Scanner 1. 2. 3. 4. Select the scanner from the list on the WD Print Share Control Center. Click Connect. The status changes to Connected. Launch the software that came with your scanner.
TROUBLESHOOTING 8 Troubleshooting OTHER TOPICS: Internet LED does not illuminate? Internet connection failed? SETH ASKING ALPHA ABOUT HARDWARE Problem Solution The power LED does not illuminate. 1. Ensure that the power cord is correctly connected to the switch. 2. Ensure that the electrical outlet is working properly. Plug a different electronic device into the outlet and try to power it on. 3. Ensure that you are using the AC adapter provided with the switch. A port number LED does not illuminate.
REGULATORY AND WARRANTY INFORMATION 9 Regulatory and Warranty Information This chapter contains the following topics: Regulatory Compliance Warranty Information (All Regions Except Australia/New Zealand) Warranty Information (Australia/New Zealand only) Environmental Compliance (China) Regulatory Compliance Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules.
REGULATORY AND WARRANTY INFORMATION CAUTION: To comply with FCC RF exposure compliance requirements, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Note: The country code selection is for non-US models only and is not available for all US models.
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REGULATORY AND WARRANTY INFORMATION (2005/32/EC). "Noudattamisjulistus" on jätetty asiaankuuluvien direktiivien mukaisesti, ja se on tallessa Western Digital Europessa. Mærkning med CE-symbolet angiver at systemet overholder Europaparlamentets og Rådets direktiver, herunder EMC-direktiverne (elektromagnetisk kompatibilitet) (2004/108/EC), (1999/ 5/EC) og lavspændingsdirektivet (2006/95/EC) og EuP-direktivet 2005/32/EC.
REGULATORY AND WARRANTY INFORMATION 1 year in the North, South and Central America region, 2 years in the Europe, the Middle East and Africa region, and 3 years in the Asia Pacific region, unless otherwise required by law. The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt. WD may at its discretion make extended warranties available for purchase.
REGULATORY AND WARRANTY INFORMATION specific alteration is within the scope of the applicable instructions, as found at http://support.wdc.com), accident or mishandling while in the possession of someone other than WD. PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS.
INDEX Index guest access 3, 40 I A AC power adapters 5 access point 46 accessories 3, 5 adding a wireless device 21 administrator password 44 advanced settings 23 administrator 37 changing admin password 44 guest access 40 Internet connection 24 parental controls 41 rebooting 46 restoring to factory defaults 45 security 34 setting up the DHCP Server 46 upgrading firmware 44 UPnP 47 using the router as an access point 46 wireless setup 27 B back view My Net N600 router My Net N750 router bottom view 8
INDEX R rebooting 46 registering the router 2 regulatory compliance 52 requirements 8 reset button 8 restoring to factory defaults RoHS 55 router components 7 firmware upgrades 44 router installation with a Mac 11 with Easy Setup 10 Windows, getting started with CD 9 wireless adding devices 21 speed, simultaneous dual band 3 WPS button 6 45 S safety instructions 1 scanner, connecting to 50 service 56 service (Australia /New Zealand) 57 setting up a new router (PC) 10 settings advanced 23 basic 15 storage
PRODUCT OVERVIEW Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD and the WD logo are registered trademarks in the U.S.