User manual

Page 11 of 19
Users’ sessions have to be re-established after a logical or physical disconnection.
Why?
Your AlphaShield Home Edition device contains a memory map of concurrent valid
users’ sessions while you are connected to the Internet. Once a logical or physical
disconnection has taken place, either manually or automatically, the IP map table is
discarded. All users' sessions must be re-established after a logical or physical
disconnection by re-connecting and making them active again.
Only one computer will work with my AlphaShield Home Edition device. Why?
Your AlphaShield Home Edition has a provision for a one to one correlation of IP
Addresses to computer connections. You must have one assigned IP Address for every
computer that is connected to the protected PC port side of the AlphaShield Home
Edition. Your AlphaShield Home Edition does not employ any type of Network Address
Translation (NAT). However, an AlphaShield Home Edition can protect a Network of
computers when placed in front of routers.
Support:
100% Unhackable Money Back Guarantee:
If the original purchaser can prove that he or she was hacked while using a properly
installed AlphaShield Home Edition, with AlphaGAP Technology enabled, AlphaShield
Inc. will accept the return of the product and provide a full refund (with proof of
purchase) or replace the product at AlphaShield's option.
Warranty:
The Manufacturer warrants AlphaShield Home Edition with an exclusive one-year
warranty in workmanship and materials from the date of purchase. The AlphaShield
Home Edition will provide years of Network Security and trouble free operation if
properly connected and operated as per the instructions in this manual. If you are
experiencing any problems with your AlphaShield Home Edition, please refer to the
trouble shooting section of this manual.
Note: Your AlphaShield Home Edition device has no user serviceable component within
it. Opening the housing will VOID THE WARRANTY and may even cause permanent
damage to the static sensitive electronic devices. If you are experiencing any type of
problems with your AlphaShield Home Edition, please refer to the detailed trouble
shooting section contained on pages 9-10 of this User Guide.
Service and Repairs:
In case the AlphaShield Home Edition device is found to be defective, the Manufacturer
will be obligated only to replace or repair the defective product provided that the
following is determined:
The product has not been altered or repaired without the written consent of the
Manufacturer.
The product has not failed due to misuse, improper maintenance, carelessness or physical
damage.