Operator`s manual

3.6 Troubleshooting
When the front panel alarm LED is on or ashing, the UPS has a malfunction. The alarm and
fault submenus (Figure 3.6.1) describe the malfunction. You can also use the Novus FXM
Monitor software for troubleshooting (See Section 4.6, “Novus FXM Graphical User Interface”).
Procedure
1. Press the SELECT button.
2. One of the conditions listed in Figure
3.6.1 is displayed on the LCD (Alarm:
overload shown).
3. Press the SCROLL button again to see if
more than one malfunction is present.
4. To clear the malfunction from the screen,
press the SELECT button for 5 seconds.
Troubleshooting Finished
Alarm Submenu
LCD Shows Description
Over Load The UPS is overloaded. Remove excess loads.
Batt Temp High The battery temperature is above the specications. Ensure that the battery fan (if used) is working.
Batt Temp Low The battery temperature is below the specications. Use optional battery heating mats or heater.
Batt Low Warning The batteries are almost discharged. Also see Section 4.3, “Operating the UPS,” “#35: Low Battery
Warning Voltage.”
FAN Alarm The UPS’s fan has failed. Contact Alpha Technologies.
Temp Probe Unplug The temperature probe is unplugged. Plug it back into the UPS.
User Input Alarm When the user input is shorted (See Section 1.3, “User Input: S2”), this alarm appears.
In Freq Out Of Range The line frequency is outside of the UPS’s qualied range.
Weak Battery The batteries failed the self test.
Battery Test The UPS is performing battery test.
Batt Breaker Open The battery breaker is opened.
Figure 3.6.1
Alarm and Fault Submenus
CANCEL
SCROLL
SELECT
ALARM STATUS
Over Load
Doc# 017-221-B0 Rev 03/07 29
Operation