Manual
23
018-041-C0-003 Rev. C
3. Troubleshooting
3.1 Important Troubleshooting Notes
Always troubleshoot communication problems before working on battery-related and/or generator-
related problems. The embedded transponder runs off of the power supply’s USM2.5 logic voltages,
and does not require the sensing cables (from the batteries or the generator) to communicate.
1.
USM2.5 Switch Set-up: The 8 position “DIP” switch on the USM2.5 board must be set correctly.
See the complete chart in the USM2.5 Status Monitor Operator’s and Technical Manual P/N
704-683-B0-xxx. Note that SW1-4 (the fourth switch from the front) must be turned ON when
using an internal Acterna transponder.
USM2.5 Switch Settings for Embedded Acterna Transponders
2. Transponder Address: The transponder address is the five (5) digit number printed on the sticker
on the FRONT of the Embedded Transponder Assembly, above the “F” connector. The address
is not the printed circuit board serial number (typically in the format of 1B followed by six
numbers) from the sticker on the PCB itself. The address can be verified from the SOC (Sys-
tems Operation Center).
3. Transponder Driver: The correct Acterna device driver must be downloaded from the HEC to the
transponder. The following is Acterna’s list of device drivers for embedded (internal) transponders
in Alpha Technologies XM2 power supplies, as of 17 October 2002.
XM2 Models
all XM2 -610 & -615; all XM2-910 &
-915; XM2-1350 @ 75VAC or 90VAC
XM2-1350 @ 60VAC
XM2-1350-48 @ 75VAC or 90VAC
XM2-1350-48 @ 60VAC; all XM2-922
SW
1
SW
2
SW
3
SW
4
SW
5
SW
6
SW
7
SW
8
ON ON
ON ON ON
ON ON
ON ON
ON ON
ON ON
ON
off off off off
off off off
off off off off off off
off off off off off
Acterna Battery Input / Utility Power
Driver # Voltage Battery Monitoring Voltage Generator Supply
8028 36VDC 4 battery strings max 120VAC none single
8029 36VDC 3 battery strings max 120VAC with generator single
8030 48VDC 3 battery strings max 120VAC none single
8031 48VDC 2 battery strings max 120VAC with generator single
8033 36VDC 4 battery strings max 240VAC none single
8034 36VDC 3 battery strings max 240VAC with generator single
8035 48VDC 3 battery strings max 240VAC none single
8036 48VDC 2 battery strings max 240VAC with generator single
8037 48VDC 1 battery strings max 240VAC with generator dual
For technical support for cable products, contact Tollgrade at:
Tollgrade Communications, Inc.
7020 Professional Parkway
Sarasota FL 34240
TAC Phone: 941-373-6850 / 1-888-486-3510
TAC FAX: 941-373-6885
Email: cheetahsupport@tollgrade.com