U.S. PATENT# 7,783,018 AlphaEntry™ 4.0 Installation & Configuration Manual Plus QwikBUS™ Integration & MailRoom™ Software http://www.AlphaEntry.com Alpha Communications® and Alpha Media®, Inc. http://www.AlphaCommunications.com http://www.AlphaMedia.
License Agreement ALPHA MEDIA, INC. ALPHAENTRY™, ALL VERSIONS, AND SOFTWARE RELATED COMPONENTS. END-USER LICENSE AGREEMENT FOR ALPHA MEDIA, INC. SOFTWARE IMPORTANT-READ CAREFULLY: This Alpha Media, Inc. End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and Alpha Media, Inc. Corporation for the Alpha Media, Inc.
Table of Contents Chapter 1 - The Software ................................................................................................................................ 7 Introduction ...................................................................................................................................................7 System Requirements ....................................................................................................................................
• Entries Tab #3 - Relays ...........................................................................................................................29 • Entries Tab #4 – Welcome .....................................................................................................................30 • Entries Tab #5 – Phone Codes ...............................................................................................................32 • Entries Tab #6 – Options ..................................
• Entering VoIP Device Information .........................................................................................................59 • Entering STR QwikBUS™ Information ....................................................................................................59 o Programming an STR Device to a button ..........................................................................................59 o Programming a TTE33-2 Entry to a Button..................................................
Chapter 7 - AlphaEntry™ Wiring Diagrams .................................................................................................... 75 Lobby Panel w/Handset - Std. Dialer ...........................................................................................................76 Lobby Panel w/Handset - Std. Dialer + N.P.S.* Option ................................................................................77 Lobby Panel w/Handset – No Phone Bill ...................................
Chapter 1 - The Software Introduction AlphaEntry™ is a computerized directory display system that provides resident information and communication ability literally at your fingertips. There are different ways to configure AlphaEntry™ depending on your building's specific needs. As a lobby panel, AlphaEntry™ provides features for visitors to call a resident or commercial resident through an interactive touch screen panel and can be buzzed in by the resident.
System Requirements The following system requirements must be met to run the AlphaEntry™ application correctly.
Installing the AlphaEntry™ Software WARNING: Do NOT Insert USB Dongle Until Prompted!! To begin the installation of AlphaEntry™, please insert the CD into your CD-ROM drive. The installation wizard will guide you through the process of installation. Alpha Media, Inc. recommends that AlphaEntry™ be installed in the default directory (C:\Program Files\AlphaEntry\). Check the box for each component you will be installing at this Entry/Master.
On the initial start of AlphaEntry™, you will be asked if you wish to use the demo database or start with a clean database. In a facility installation, you will want to start with a clean database and enter real information for that facility but if using a computer for a demo, you may wish to use and/or modify the provided demo database. If you choose to use the demo database initially to acquaint your staff with the editing procedures, you may clear the demo database before entering your own information.
Chapter 2 - AlphaEntry™ User Operation The Visitor Touchscreen Interface IMPORTANT NOTE AlphaEntry™ has many available options. The administrator’s configuration determines which options are to be used at each entry. The descriptions below assume all available options are enabled. When a visitor approaches the entrance panel, they will see a welcome message displaying the building name and address.
The Doorman / Concierge Interface IMPORTANT NOTE AlphaEntry™ has many available options. The administrator’s configuration determines which options are to be used at each Doorman/Concierge location. The descriptions below assume all available options are enabled. As in the preceding section, the Doorman/Concierge can place a call to a resident and operate the interface the same as a visitor, using a touch screen or a standard flat screen monitor with mouse.
The Switch Console Also designed for Concierge use is the Switch Console, which enables AlphaEntry™ to control lighting, taxi lights, doors, cameras, elevator calls, or other devices. Each switch can be configured to operate a controlling relay as either a latching On/Off switch (Push On, Push Off), or a timed momentary contact switch (Push On, Shuts off automatically after a specified time from 0.1 seconds to more than 24 hours). Active switches are indicated by pilot lights.
QwikID™ Caller Identification When the concierge is equipped as a standard dialer system and the dedicated phone line is equipped with Caller ID and a CID capable modem, any call placed from a resident (ring down) or outside caller to the concierge will display on screen with QwikID™ unless this feature has been disabled in the editor. If the caller has blocked the CID information from displaying, then QwikID™ will indicate that the information was not available.
Call Forwarding This AlphaEntry™ feature allows a concierge to intercept calls from an entrance when they are either screening visitors or wish to prevent calls from the entries to the residents at a time when their residents would not want to be disturbed. If this feature has been enabled by the administrator, There will be a button at the top right of the concierge screen which when clicked will alternate between ON and OFF.
Tracking Packages from Your AlphaEntry™ Station The screen to the left shows a typical entrance panel. Note the package icon indicating that the resident has a package in the system that needs to be picked up. This icon can be configured to display or not, depending on your facility’s needs. This is done through the Editor/Options tab for each entry/station.
Deleting a Package In the event that a mistake is made when adding a package, click on the line for the package you wish to delete. Once it is highlighted, two buttons will appear at the bottom of the box. Click the pink “Delete Selected Item” button. This will remove the package from the list. To Mark a Package as Picked Up If a resident has one package to pick up, you may click the green “Package Picked Up” button. This will remove the package from the list and log when the package was picked up.
AlphaEntry™ MailRoom™ AlphaEntry™ MailRoom™ is an optional add-on module designed to seamlessly integrate with your AlphaEntry™ systems, which provides display monitors in your mailrooms or other locations to alert residents that they have packages awaiting pickup. AlphaEntry™ MailRoom™ is fully customizable to suit the unique requirements and security concerns of your facility.
Chapter 3 - The AlphaEntry™ Editor Introduction The AlphaEntry™ Editor allows persons with administrative access to configure all entries/ masters as needed to fit your specific facility. It also allows access to the resident database to add, delete, and modify your resident records.
Programming and System Configuration System Security Codes The information displayed in the AlphaEntry™ application is maintained in a database file. This file stores resident and business names, locations, and necessary contact information. Alpha Media, Inc. has developed the AlphaEntry™ Editor to allow the administrator to input names, locations, and phone numbers as well as set administrative options easily. To access the Editor, click the “AlphaEntry Editor” Icon on your desktop.
Creating System Security Codes From the Editor Main Screen, click the • • • • • • • • • • • • Button. Click on the Staff/Other tab. At the bottom of this screen click the ‘New’ button. The Person radio button is selected by default. Enter your First Name and Last Name in the proper fields, and then click the Add button at the bottom of the screen. This adds your record to the AlphaEntry™ database. At this time, your name will appear under the list of Staff on the left.
User Privileges This level allows total access to all functions of AlphaEntry™ This will allow a user to close an entry and/or change zones if needed. This privilege will allow the user to add, delete, and make changes to the resident records. This privilege will allow the user to make changes to entry and mailroom configurations. This privilege will allow the user to view logs and generate system reports. This privilege will allow the user to temporarily shunt a resident’s door monitoring feature.
If The Clear-Out Demo Database button is visible, you are operating the system using the Demo database. To clear out the database to add new information for your system, you may hit this button. Any modifications or additions you may have made to the Demo Database will also be deleted. Once you have removed the Demo information, this button will also be removed to prevent the inadvertent deletion of your facility database. Click The Add a New Entry button to add a new entry to the system.
Main Tab #1 - Entries Each entry/master may have different settings depending on your application so the editor is designed to allow separate configurations for each location. To set up your first entry/master location: • • • Click the Add New Entry button. Enter an appropriate descriptive and unique name for the location (i.e. Front Lobby, Building 2, Concierge) Click OK. The name you have chosen will now appear in the list box of Entries and Masters to the left.
Select items to display in directory: Each entry/master will display just the resident/company name by default however you can list additional information for each resident if desired. The Suite number can be listed or omitted depending on your security issues or special configuration needs. The Floor number can also be listed. If you are using this entry point for communication to several buildings, the building numbers can be listed. Please check the appropriate boxes for your needs at this entry/master.
Default Language: AlphaEntry™ prompts can be displayed in English, French, German, Russian, and Spanish. You can even use a different language at each entrance if you wish. Simply select your languages of choice from the drop down menu shown below. Language Display Options Buttons will appear on the main screen to allow visitors to select their preferred language during their session with AlphaEntry™.
Include all NEW Residents by default This check box will automatically mark a new resident record to display at this entry/master as they are added to the database to save data entry time. Individual records can be changed at any time through the resident record editor. Where an individual resident is displayed can be seen by accessing the individual resident record/ Location tab where all entry/masters in the system will be displayed.
Will this Entry be using a Modem to dial out? If your system will use a dedicated phone line or “no phone bill” equipment, the computer will require a modem to interface to those connections. Please refer to System Requirements on Pg.2 to determine the correct modem type. If the Yes radio button is selected, the following questions will need to be answered. If the No radio button is selected, the following questions will be grayed out and not required for this entry.
• Entries Tab #3 - Relays The settings in this area allow you to specify the Comm Port your relay board(s) is hooked into, as well as other common features related to your relay board(s). Will you be using a Serial Comm Port to connect to external relay boards? AlphaEntry™ can be used as a telephone entry type system and may not require use of relay boards.
Default number of Seconds a relay is activated for: When AlphaEntry™ is interfaced to a conventional intercom system the program presses the apartment call button using the relay board(s). To make AlphaEntry™ as adaptable to your requirements as possible, the amount of time the relay will be energized is determined here. Default time is 3 seconds. Duration can be set from .1 seconds to 999 seconds.
Slide Show Welcome Screen The Welcome Screen settings allow the administrator full customization of pictures and text. By checking the “Welcome Screen is a slide show” box, the screen background will automatically change pictures at the interval chosen in the “Change Slide every” field. (5 –999 seconds) When you put a check mark in the box next to “Hide Welcome Text” it will take out the text overlay leaving the Welcome Screen just with the background image.
• Entries Tab #5 – Phone Codes If you are using AlphaEntry™ as a telephone entry type system, the phone codes tab will be enabled. This screen is used to configure relays to respond to DTMF tones produced by the resident’s telephone. This allows the residents to operate door releases or control other necessary devices. It is highly recommended that you enter a description to document what the relay usage will be.
Setting more than one number to activate a relay: In the example below, the first relay will also activate by pressing the key to release the door, but this will not turn on the light or call the elevator, as the other two relays will not be activated. This scenario is illustrated below. • Entries Tab #6 – Options “In Tenant Listing Sort Residents by Suite” Checking this box allows an entry or concierge screen to display tenants by ascending Suite number instead of alphabetically by tenant last name.
“Show Tenant Notes in Call Box” (Concierge) Checking this option will allows concierge station operators to view notes about the tenants from the call box. This is recommended as a concierge option and not used on a visitor entry panel. “Show Tenant Photo in Call Box” (Concierge) Checking this option will allows concierge station operators to view a picture of the tenants from the call box. This is usually a concierge option and not used on a visitor entry panel.
Display “Staff/Other” Tab: (Concierge) If this check box is checked, the Staff/Other tab on the Information screen will be visible and enabled. This allows a Concierge or Doorman quick access to contact other staff members or locations (i.e.: office, garage, housekeeping, front entrance panel, etc.) by phone, email, or pager depending on configuration and hardware.
• Entries Tab #7 – Tenant Access If relay boards are being used in your application, residents can let themselves in by entering a personal password. This screen is used to connect the relay(s) that you will use to release the door(s). The program must know which relay on which board will be activated when a resident’s password is entered on the lobby screen.
• Entries Tab #8 – Switch Console If external relay boards are used, another available feature included in AlphaEntry™ is the ability to control lobby lights, taxi lights, gates, elevator calls, cameras, ADA automatic doors, or any other device that uses a momentary or latching dry contact closure to operate (for safety considerations this feature is not recommended for unsupervised garage door opening or closing). These features are usually used only for concierge or building management masters.
o Accessing Switch Console Switches from Concierge Station Switch Console Tab When a switch is activated on screen, its pilot light will glow red to indicate the switch is on. If any of the switches are active, the pilot light indicator on the Switch Console tab will also illuminate, as an indication when the Switch Console is minimized.
This window will allow you to add one or several additional cameras, which will attach directly to the entry/master PC you are currently configuring. Click the button and respond to the prompt giving the camera location name. Once the location is listing in the box to the left, click to highlight it and, on the right, select the camera you will be assigning to this location. The drop down box will list all available cameras attached directly to this PC.
• Entries Tab #10 – STR Configuration Will this Entry be calling STR devices? If your facility will be using the STR QwikBus™ system in conjunction with AlphaEntry™, then click the Yes radio button to enable the rest of the configuring questions.
Specifying the same button for two stations (example: two concierges) would ring both stations when pressed. The first to answer it would get the call and will automatically clear the call from the other called station(s). The three buttons can be programmed to call different QwikBus™ entry locations within the system. This is a global configuration that programs these buttons for all stations.
This will close the specified relay for the specified length of time, when the key button station is pressed. at the inside Unanswered calls get forwarded to a call center Enabling this option will cause any calls to an STR Device which are not answered within a preset amount of time to be forwarded to the call center you have set up under the Relays tab.
Main Tab #4 – Email Settings The email configuration is used to automatically send messages to residents when a package is received for them. The left side of this form is to associate your email address that you will be sending from and the necessary SMTP protocols if required. The right side contains the message that will be sent. The fields between the # signs will be added from the database to provide a personalized message to your residents email and/or text message address.
Main Tab #5 –Pager Transmitter Being able to instantly contact staff in an urgent situation is a very important part of building communications. Whether your AlphaEntry™ system is being used in an assisted living facility to contact medical personnel, or an apartment complex where a concierge needs to get in touch with maintenance or other staff, a pocket pager system is an invaluable tool. AlphaEntry™ has these features built in and only requires nominal additional paging hardware.
Main Tab #6 – STR Translator If you will be using STR QwikBUS™ Devices with your AlphaEntry system, simply specify the port number that your STR Translator is plugged into. Note: The STR Translator must be plugged into the computer that has the Hub Software running on it, and the port number reflects the port number on that computer.
Configuring the S1, S2, & Button Inputs Click the button to open the screen below. NOTE: These settings are global. S1, S2, Buttons 1 through 4 in all apartments will be assigned the same values. However, some customization for each apartment can be done through the Resident’s individual screen. Please see Pg. 63 - Resident Restrictions Screen. The following pages are explanations of the configuration screens for the S1 and S2 inputs and Button 1 through 4 assignments.
Turn on Audio: Normally, if resident suites are equipped with STR open voice stations, when the system receives an emergency call, the concierge will pick up their handset when alerted, and ring back the calling resident station. The resident would then press the ON button and talk.
emergency/notification calls. Please note that entries without QwikBus™ voice devices will not be able to respond audibly through the QwikBus™ system but can still receive audible/visual notification of an emergency device being activated. The S1/S2/Button - Alerts Sound file (.wav) to play: When a closure is detected, a .
The S1/S2/Button - Notifications When an input is activated, AlphaEntry™ has multiple ways of notifying the people that need to respond. Depending on the facility type, Concierge, Security, Nursing Desks, or Management may need to receive the alarm and related information. Staff members or family members may need to be notified directly by emails, text messages, pagers, or remote signaling devices. All these notification methods are available through AlphaEntry™.
To send Notifications to Email / Cell Phones Specific emails can be entered here to keep additional parties informed. Separate multiple email addresses with a comma. These addresses do not have to be in the database but would be used to keep essential parties in the notification stream.
Main Tab #7 – VOIP & SIP Zones SIP Proxy/Domain - This option specifies the address of the SIP Server AlphaEntry is to use for VoIP/SIP calling.
Chapter 4 - Entering Resident Information From the Main Editor Screen, touch/click on The Directory Editor Screen will open. Resident Record Editing Screen On the left side of this screen is a scrolling list of all residents in the database. From here you can highlight any existing resident to modify or delete their related information. A search box is included below the list to make it easy to find a specific resident by first, last, or suite number, even with several thousand residents.
Editor Global Function Buttons Across the bottom of the main Editor screen there are buttons for special operations to assist in adding residents to the database and extracting information from the database. These are described below. • Importing Residents from another Data file To assist in entering basic Resident information, AlphaEntry™ will allow the importing of Comma delimited files a.k.a. Comma Separated Values (.CSV). Excel files saved in .
• Exporting Residents to a Data file AlphaEntry™ can export a copy of your resident database in a Comma delimited files a.k.a. Comma Separated Values (.CSV) so that you can use the information in a spreadsheet, such as Excel. To start this process, click the Export Residents button on the bottom left of the Resident Editor main screen. The screen below will appear. Determine the folder you wish to save it in, name your file, and press save to generate the converted file.
• Adding a New Resident Select the New button near the bottom of the window. This will create a new blank resident record. Using the Radio Buttons, select whether the entry is a Residential or Commercial Listing. Near the top of the window you may enter the “Suite” number or location within the building if you wish it to be listed on the Directory Screen, or leave the suite number empty so that the number will not show for privacy and security reasons.
• Email Address Enter this resident’s main email address to give them the availability to access their information through http://login.alphaentry.com/ (requires an internet connection and AlphaEntry Premium). In the package tracking section, additional email addresses and text messaging information can be added. • Assigning Call Buttons to Residents Up to three different phone numbers or relay codes can be entered for each resident or business.
• Entering Phone Numbers (Standard Dialer type) 1. 2. 3. 4. • Choose button 1, 2, or 3, and click the radio button “Dial Num” Enter the Number (999-9999 or 999-999-9999 format). If the phone number requires a “1” before dialing, the program will provide it automatically. If a PBX system is being used where a “9” or other prefix is required before dialing out, please refer to Appendix E for ways of entering dialing prefixes.
• Entering No-Phone-Service “Dummy” Codes st NOTE: NPS Available on 1 button only 1. 2. 3. 4. Choose button 1 and click the radio button “NPS Tel” Enter the No Phone Bill Equipment code in the Board/Relay fields. Enter a Label (such as: Suite, Cell phone, Work, Conference Room, etc.) if no label is given the button will just say CALL Enter Comments for Button (such as: No Calls after 10:00 pm., Call here 8:00 – 5:00, etc.
• Entering VoIP Device Information 1. 2. 3. 4. • Choose button 1, 2, or 3, and click the radio button “VoIP” Enter the VoIP Extension of the device that is to be called Enter a Label (such as: Suite, Cell phone, Work, Conference Room, etc.) if no label is given the button will just say CALL. Enter optional Comments displayed next to Button as required.
o Programming a TTE33-2 Entry to a Button When a TTE33-2 device is detected on the system, a panel link button will also be visible in the STR device button box (shown above). This will enable the TTE33-2 to call to the apartment station(s) when the corresponding panel button is pressed. To link apartment stations to a TTE33-2 panel: 1. 2. 3. • Be sure all other QwikBUS™ devices are off except for the translator. Click the Button in the resident editor.
• Assigning Resident Access Codes Resident Access codes are used to allow residents to “buzz” themselves in when AlphaEntry™ controls the locked entry door(s). The administrator can assign access codes, or residents can choose their own and have the administrator enter them into the database or set their own through www.AlphaEntry.com (requires an internet connection and AlphaEntry Premium). The administrator must enable this feature (see Pg. 61 – Resident Access).
• Entering Resident Notes This feature is used in concierge applications to store needed information regarding a resident. If there are notes in this field, the concierge will see a clipboard icon on the right of the resident’s call box. Clicking that icon will display the notes. Emergency Notes are only used with the optional AlphaEntry™ emergency call system and will display only when an emergency call is received from the resident.
• Resident Notification for Package Arrival There are two areas of the Resident record that are used for email features of AlphaEntry™. The primary email address is to be entered into the field next to the resident’s or company name. This email is used to login to the AlphaEntry Premium area on the AlphaEntry website. The other location for email is under the Notification tab, as shown below, which is used for package arrival and text messaging functions.
• Door Monitoring Door monitoring pertains to the optional QwikBus™ interface. For more information on this please refer to the STR Interface section, pertaining to the setup of the Door Monitoring Options. • Resident Screen Search Feature To simplify finding specific residents in a large facility with many resident listings, AlphaEntry™ includes a Search field, located at the bottom of the Resident list, which will search for First name, Last name, Company name, or Suite number.
• Entering Staff/Other Contacts This section is used set up communications with employees or locations in the facility that the concierge would call on a regular basis such as, Parking Garage, Restaurant, Main Office, Valet, Housekeeping, etc. By entering these types of contacts here, the concierge will have quick access to important staff and locations. Press the New button near the bottom of the screen.
Chapter 5 - AlphaEntry™ Mailroom™ INTRODUCTION One of the many headaches of building management is keeping track of incoming deliveries to your residents, notifying them, and keeping track of which packages have not been picked up yet. AlphaEntry™ allows your doorman, concierge, or shipment receiver to manage resident packages from their AlphaEntry™ interface, and maintains a log of when deliveries are received in, as well as when your residents pick up their packages.
Starting AlphaEntry™ MailRoom™ To start MailRoom™, Double Click on the AlphaEntry™ MailRoom™ icon on your display. NOTE: On initial start-up only, you will be asked to specify where the AlphaEntry™ database is located. Please fill in the required information on the screen and press the button. Exiting AlphaEntry™ MailRoom™ To exit out of MailRoom™, Double Click anywhere on the Dark Gray Header and the program will close or hit Esc if you have a keyboard connected.
AlphaEntry™ MailRoom™ Editor Configuration Main Tab #2 - MailRooms When AlphaEntry™ MailRoom™ has been installed in your system; additional options will appear in your main AlphaEntry™ Editor which will enable you to configure your display(s) in each of your mailrooms or common areas. You can have as many display monitors as you need and each can be configured independently. In multiple mailroom scenarios, you can select in each resident’s record which mailroom you wish to associate that resident with.
• Package Information Refresh Rate Dependent on the number of packages you have in the system, AlphaEntry™ MailRoom™ will determine whether to display one screen, or a scrolling screen when it is necessary to display a large amount of packages. Either way, you can specify how often the screen will refresh with updated information. For a Single page Display: The screen will refresh every 1-60 seconds depending on the number you put in this box. The default is 10 seconds.
• Display Background Settings The Display Settings tab allows you to set the background colors for the display. Each text field can be set separately as well as the text shadow color. The Background can be a gradient between your choices of 2 colors, or you can use an image of your choice in the background by selecting the Image radio button. There are several images stored in the AlphaEntry / MailRoom Backgrounds folder, or you can add your own images to this folder, and display them as a background also.
• Weather Information Settings If you’d like to add weather information to the top of your displays, enter your US zip code or nearest major city into the search box. Select the appropriate line in the search results. In the Unit Measurements drop down box, please choose between: • • Standard (Fahrenheit- Inches) or Metric (Celsius – Centimeters) Note: The enabling of this option requires the PC(s) running the MailRoom™ software to have a full-time Internet connection.
Chapter 6 - Additional Items AlphaEntry™ Door Monitoring AlphaEntry™ v4 includes the option to setup "Door Monitoring" with AlphaEntry QwikBUS™ FSE1500 or VFSE1500 units. When the system is QwikBUS™ equipped and this feature is enabled, all residents have the option to arm/disarm door monitoring for added security in their building.
Tenant Personal Code To set a tenant personal code, Click the Directory button in the upper left corner of the main Editor Screen. Select the tenant from the list on the left, and click the “Door Monitor” tab. Enter a code of 1-8 characters consisting of numbers 1 and 2 (video units can also use 3 and 4). An example might be “12122” or “222”. Once the code is entered the code is hidden behind 8 asterisks for security reasons. If a tenant forgets their number, you must reenter a new code here.
Concierge shunting an apartment’s monitoring If work needs to be done in a tenant’s apartment or if emergency access is needed, the concierge will be able to shunt the door monitoring for a selected length of time. NOT ACTIVE ACTIVE SHUNTED Select the tenant from the main directory screen, when the call box appears there will be a key icon in the upper right side. A gray key indicates the system is not active and a gold key indicates it is active.
Chapter 7 - AlphaEntry™ Wiring Diagrams Wiring of AlphaEntry™ systems vary depending on application so these wiring diagram examples have been included to insure proper connections and ease of installation. Once the determination has been made on specific facility requirements, please refer to the appropriate diagram(s) in this section.
Lobby Panel w/Handset - Std. Dialer When installing a handset for use with an AlphaEntry™ lobby panel use this wiring guide to properly attach the handset and control unit to the RY008AE Board.
Lobby Panel w/Handset - Std. Dialer + N.P.S.* Option When installing a handset on an AlphaEntry™ lobby panel or concierge system, use this wiring guide to properly attach the handset and control unit to the RY008AE Board. Additional RY008AE boards are added as needed for No Phone Service residents. One board controls eight Dummy Phones. Spare relays on the first board can be used as well to control dummy phones if they are not needed for other controls/functions.
Lobby Panel w/Handset – No Phone Bill When installing a handset for use with an AlphaEntry™ lobby panel use this wiring guide to properly attach the handset and control unit to the RY008AE Board.
Lobby Panel w/Handset –No Phone Bill w/Outside Dialing When installing a handset for use with an AlphaEntry™ lobby panel, use this wiring guide to properly attach the handset and control unit to the RY008AE Board.
Lobby Panel w/Open Voice - Std. Dialer When installing an AEDSMP open voice module on an AlphaEntry™ lobby panel, use this wiring guide to properly attach the module to the RY008AE Board and the VVDTMF/VV100D decoder. Note that the incoming dedicated telephone line connects to both the computer modem Line IN and the AEDSMP module.
Lobby Panel w/Open Voice - Std. Dialer w/ N.P.S.* Option This wiring diagram shows the proper hookup when connecting No Phone Service dummy phones to AlphaEntry™. There may be 2 to 4 relays available for dummy phones on the existing RY008A (Board #1). Each dummy phone requires one relay. Up to 15 additional RY008A boards can be chained on the same serial/power cable. (15 x 8 = 120 maximum + available relays on Board #1) * N.P.S.
Lobby Panel w/Open Voice – No Phone Bill When installing an AEDSMP open voice module on an AlphaEntry™ lobby panel, use this wiring guide to properly attach the module to the RY008AE Board and the VVDTMF/VV100D decoder. Note that the incoming No Phone Bill equipment telephone line connects to the computer’s modem Line IN as well as the AEDSMP tip and ring connections.
Lobby Open Voice - No Phone Bill w/ Outside Dialing This wiring diagram shows the proper hookup when connecting AlphaEntry™ to an in building No Phone Bill system. In this configuration, calls can be made through either No Phone Bill equipment or a dedicated telephone company line. The programming of the system restricts outgoing calls.
Concierge Handset Installations STANDARD DIALER – Unrestricted Outside Dialing If AlphaEntry™ will be used by a concierge, the Standard Dialer configuration allows the concierge outside phone call capabilities as well as calls placed through AlphaEntry™ by simply dialing from the attached telephone. The RY008AE Relay Board may not be required for this application unless door release or switch console options will be used.
NPB CONFIGURATION – Unlimited Outside Dialing If the concierge is allowed to dial out to any number as well as phone numbers listed in the AlphaEntry™ database, then the Lobby Panel w/Handset – No Phone Bill w/ Outside Dialing Capability method on Page 61 is recommended. Modifications to this wiring for concierge use would be to disregard wiring to relays 1 and 2 and connect the concierge full feature telephone to the Phone OUT jack of the modem. This would allow regular use of the C.O.
Basic AlphaEntry™ QwikBUS™ Wiring Diagram
AlphaEntry™ QwikBUS™ VIDEO Wiring Diagram
Typical Apartment Wiring For Devices through ECD2 In this example, the S1 has been globally set for latching contacts and the S2 has been globally set for momentary contacts. Devices can be: Pull Cords Push Buttons Motion Sensors Light Sensors Wireless Pendant Receivers Door or Window Contacts Smoke Detectors* Limit Switches Isolation Relays All devices must be dry contact devices. Voltage producing signals can be used with a suitable isolation relay.
This is an illustration of wiring a two-bulb Dome Light (LI382) to differentiate between an S1 device being actuated (lighting the white bulb in this example), and an S2 device being actuated (lighting the red bulb). One side of the double pole switch closes the connection between the S1or S2 input, and the other side completes the circuit to the respective bulb.
Chapter 8 - Appendices Appendix A - Creating Your Own Custom Graphics AlphaEntry™ allows you to add your own graphics as a background for your Welcome Screen. Whether you want pictures of your building, a neighborhood map, a text message announcing an event, rental information telephone numbers, advertising, or other ideas you may have, this can be done quite easily following these guidelines.
Appendix B - The Event Log Viewer Any activity on AlphaEntry™ creates a date/time stamp and stores it in the system event log. The contact and event information is also saved at this time as you can see in the screenshot below. If a camera is connected to an entry it will also save a still frame taken during any visitor initiated session or resident entry access attempt. If AlphaEntry™ MailRoom™ is an installed option, package delivery and resident pick-up times will also be logged and viewable here.
Appendix C – Speaker / Microphone Module Adjustments AEMDFB (Open Voice) / TW200BKAE (Handset) There is a gain control on the back of this unit in the bottom left corner that can be adjusted with a small screwdriver. Back View If the volume is too low turn the screw clockwise, if the volume is too high or if you hear a pulsing volume level turn the screw counterclockwise until the pulsing stops.
Appendix D - Access the AlphaEntry™ Database Remotely If the computer that contains your AlphaEntry™ database has Internet access, you can allow your database to be accessed remotely. This is useful for updating the AlphaEntry™ database with new resident information, for allowing multiple entries to connect to a database from outside of your local network, or for viewing the logs from a remote location.
Appendix E - Using AlphaEntry™ through a PBX system If you are dialing through a PBX and need to dial a “9” before getting an outside line, you will need to make the following modifications in the AlphaEntry™ Editor. 1. 2. 3. 4.
Appendix F - Windows Firewall Exceptions All versions of Microsoft Windows since XP (Service Pack 2) have a software firewall built into the operating system. Also, many different types of anti-virus packages have a software firewall in them that block any outside access to the computer. To properly setup AlphaEntry you may need to configure the personal firewall software on a machine to allow network traffic for AlphaEntry to enter that machine.
