Quick Start Guide

Troubleshooting and FAQ
• If the overlay UI looks stable but staticky: unplug the video input and
plug it back in to re-synchronize ciphers, and the static should go away.
• Update the FPGA rmware by plugging in the keyboard and mouse,
connecting to the network, typing control-Q, and double clicking on
the “Update FPGA” program icon. The screen will blank for about one
minute during the update process; do not shut down the device while
this happens.
• If there is no or unstable display: try using a higher quality (HDMI
1.4/4K-rated) HDMI cable from the video source to the input. This
equipment requires a high quality video cable to operate correctly. Also
check that the video source allows auto-detection of video resolution
and that the video source can support 1080p/60.
• If the TV supports higher than 1080p, you may need to force the video
source to output 1080p. The NeTV2 does not support 3D or video
formats higher than 1080p/60.
Where can I download the source code for the NeTV2?
• Source code and instructions for building your own firmware and
FPGA images can be found at https://github.com/alphamaxmedia.
Software hackers should start with netv2-fpga repository, hardware
hackers should start with netv2-mainboard repository.
What’s the contact for further support?
• Please go to https://reddit.com/r/netv2 for general questions and
discussion
• You may contact support@crowdsupply.com for issues relating to
hardware malfunction or warrantability.