User's Manual

70 | APPENDIX D: TECHNICAL SUPPORT
Appendix D Support Resources
Users’ Forum
If you would like to discuss the Socket Bluetooth Connection Kit with other
users, visit Socket’s users’ forum at: www.socketforum.com
Technical Support
If you have trouble installing or using the Bluetooth Card, please refer to the
“Troubleshooting” section. If problems persist, contact Socket’s technical
support department prepared with the following information:
• The part number (including revision level) and serial number of your
Bluetooth Card. See the diagram below.
• The manufacturer, model number, and Windows CE version of your
mobile computer
• If applicable, the manufacturer, model number, and/or network carrier of
the Bluetooth-enabled device you are trying to connect to
• What you did to try to correct the problem
To reach Socket’s technical support department:
• Visit www.socketcom.com/support/contact.asp
• Email [e-mail]
• Phone [phone]
• Fax [phone]
Please refrain from disassembling the CompactFlash card. Disassembly of
this device will void the product warranty.