Instruction Manual

Troubleshooting Chapter 3: Troubleshooting and Error Messages 55
2) Reinstall DiskWarrior.
• Reinstall DiskWarrior using the ORIGINAL DiskWarrior package you received. For
instructions on installing DiskWarrior, refer to Installing DiskWarrior on page
22, "Chapter 2: Using DiskWarrior."
• Restart your Mac OS computer and test to see if the difficulty remains.
3) Adjust the loading order of extensions and control panels.
• Change the name of the DiskWarrior Extension installed in your System Folder
from “DiskWarrior Extension” to “aDiskWarrior Extension”. This will let it start
before most other extensions. Restart your Mac OS computer and test.
• If you are using a startup management utility, configure it to have the DiskWarrior
Extension load first or last. Restart your Mac OS computer and test.
• Experiment with the loading order. Many conflicts among extensions and control
panels can be resolved by adjusting the loading order.
4) Try running DiskWarrior in isolation.
• Except for the DiskWarrior Extension, move ALL non-Apple Computer extensions
and control panels out of the System Folder, Control Panels folder, and Extensions
folder. (They do not have to be thrown away, just moved outside of the System
Folder.) Restart your Mac OS computer and test.
• If you are using a startup management utility, configure it to have the DiskWarrior
Extension be the only non-Apple Computer extension to load. Restart your Mac OS
computer and test.
• If the conflict remains, go immediately to step 5. Otherwise, start putting the
moved items back into their proper folders one at a time or start re-enabling the
items disabled with your startup management utility. Restart your Mac OS
computer and test after each one is moved back or enabled.
5) Reinstall your system files
• The only reliable way to do this is by restarting your Mac OS computer from the
Apple Computer installer diskette or CD.
• Open the System Folder on your disk and put the System file into the Trash. Empty
the Trash.
• Start the “Installer” program on the installer disk and perform the appropriate
system software installation.
• Restart your Mac OS computer and test.
• If this cures the conflict, start putting the moved extensions back into their proper
folders one at a time. Restart your Mac OS computer and test after each one is
moved back.
Note: Be sure to read the document “DiskWarrior Read Me”. Last minute changes to the
documentation are detailed there.