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Troubleshooting guide

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6. TROUBLESHOOTING GUIDE
WHEN
:
POSSIBLE CAUSES AND SOLUTIONS
1) Abnormal low range. a) With the beltpacks on, switch off the base station, wait for 30 seconds and
then switch on to reorganize links.
2) Beltpack switch on but does
not link with the base station.
a) Beltpack is not registered. If the base station have free registers, register it
normally.
b) If you have more than a system it is possible that this beltpack correspond
to another system.
c) When beltpack comes from a service, it is possible that the registers are
changed so it is necessary to register the whole system again. Refer to
manual.
3) Beltpack switch off
immediately after switch on.
a) Batteries are low. Check battery status. Charge it.
4) Beltpack refuse to switch off. a) Reset the beltpack with the reset switch.
5) Poor charge. a) Disconnect the charger and try it again. Check charge time to be around 4
hours.
6) Suddenly Beltpack switch
off. Very sensitive to lateral
strikes.
a) Base unit has been switched off or base out of range.
b) Batteries can be low, check beltpack battery status. Charge it if
necessary.
7) Charger led always is green
when charging.
a) Check charger plug contacts. Try with another plug. Try to charge another
beltpack verifying charger.
b) Batteries are so low that the unit is not able to start charging. Wait for 10
minutes connected on charger and try it again.
8) Unit refuse to charge after a
long period of not in use.
a) Wait for 10 minutes connected on the charger to verify charging normally.
9) Bad coverage in some
areas.
a) Try another better position of the base unit.
b) Study the possibility of installing a higher gain directional antenna on the
base unit.
10) Mic or headphone failure. a) Check volume or mic gain settings.
b) Check beltpack with another headset.
11) Mic failure. a) When using headsets with electret microphones it is necessary to enable
the phantom power and configure mic gain accordingly. Refer to the manual.
12) Vibrator does not run. a) Press simultaneously Mic and Select keys to activate it.
13) Buzzer does not work. a) Check the base station is on Buzzer Kill mode
WBP-212 WIRELESS DUAL CHANNEL MANAGER BELTPACK