Operation Manual
![](/manual/altec-lansing/m-402/operation-manual-english/images/img-23.png)
22
Troubleshooting
Symptom Possible Problem Solution
iPod didn’t charge
iPod is not installed properly RemoveyouriPodfromthedockandcheckforobstructionsonthe
connectors in the dock and on your iPod. Then reseat it in the dock.
iPod is locked up Please make sure your iPod is working properly before docking into the unit.
Please refer to your iPod manual for details.
ACadapterisn’tpluggedintoawalloutlet,
or the connector is not plugged into the
powersupplyjackonthebackofthe
speaker system
PlugtheACadapterintoawalloutletandplugtheconnectorintothesupply
jackonthespeakersystem.
Soundisdistorted
Volume level is set too high Decrease the volume.
Soundsourceisdistorted IftheiPodoriginalsoundsource(MP3)isofpoorquality,distortionandnoise
are easily noticed with high-power speakers. Try a different audio source such
asamusicCD.
Enhanced remote doesn’t
work
Battery is weak Replacecurrentbatterywithanewbattery.
Enhanced remote is not pointed toward
the speaker system
Point the enhanced remote toward the Altec Lansing speaker system and
movewithin10feetoftheunit.
No sound from the AUX
device,suchasanMP3
playerorCDplayer
connectedtotheAUXjack
Volume on the device is set too low Increasethevolumeonthedevicetoapproximately¾fullvolume.
SourceselectorisnotsettoAUX SetsourceselectortoAUX.