Specifications

APPENDIX B: LICENSING TROUBLESHOOTING AND FAQS
FREQUENTLY ASKED QUESTIONS
ALTERA CORPORATION ALTERA SOFTWARE INSTALLATION AND LICENSING ■ 90
Q: I am using the Quartus II Web Edition software. Can I purchase any
Altera IP? What IP licensing options do I have?
A: Altera delivers all IP cores, including the Nios II embedded processor, as
a single MegaCore IP library package. For the Quartus II Web Edition
software, you can purchase both Altera IP and third-party IP cores. The IP
and Quartus II software licensing options are tied. For the Quartus II Web
Edition software, you can use only the fixed licensing option.
Messages
Q: Why do I receive the The Serial Number you entered does not
exist in our databases message when I request a new license on the
Altera website?
A: If you are using a new software guard ID (T-Guard) to request a new
license, go to the Self Service Licensing Center at www.altera.com/licensing,
and request a license as described in “Obtaining a License File” on page 27.
Q: Why did I receive an email with the content message: The
information you entered is not in Altera’s database?
A: If you recently purchased the Quartus II software and you are using a
NIC ID to request a license, go to the Self Service Licensing Center at
www.altera.com/licensing, and request a license as described in “Obtaining
a License File” on page 27.
Q: Why is my NIC ID reported as all zeros (000000000000) when using the
Netbios NET CONFIG command?
A: If the Quartus II software is not installed, you can use the ipconfig /all
command to obtain the physical address of the NIC. If you have installed the
Quartus II software, use the lmutil lmhostid command as described in “NIC
ID” on page 28. If you are currently using the Netbios protocol for a LAN
rather than TCP/IP, this command returns 000000000000 as the physical
address of all NIC IDs.
!
Using the TC/IP Protocol with Altera Floating Licenses
You must be running the TCP/IP protocol to use Altera floating licenses. This license
does not work with any other protocols, such as IPX or Netbios.