Specifications
AlterG M300 Medical Operations Manual Part Number 102508 Rev D
57
APPENDIX C: TROUBLESHOOTING
In most cases any repairs to your AlterG system will need to be
completed by a member of the AlterG service team. There are
however, many things that you can do to troubleshoot problems before
a repair technician will be required.
REPAIRS
Contact AlterG for any repairs. Before doing so, please investigate
the following questions, so that we are able to help you as quickly as
possible.
- What is the serial number of the AlterG? This information can
be found on the label located on the front of the base frame.
- What happened prior to the problem?
- Did the problem happen unexpectedly or did it get
progressively worse over time?
- If it is a noise problem, from where does the noise originate?
- Was someone using the treadmill at the time the problem
occurred?
- Explain any other symptoms that you feel are relevant.
- Immediately after the problem, were there any diagnostic
codes displayed on the console LED displays?
DIAGNOSTIC CODES
The M300 series Anti-Gravity Treadmill performs numerous
operational checks to ensure the system is working properly. If
the pressure control system or the treadmill is not operating
within specification, an error code will be displayed on either the
treadmill or %BW display.
Error Codes displayed on the %BW display:
Code Explanation Action to be Taken
E The safety magnet has been displaced. Place the safety magnet in proper location and
press START.
L The cockpit has not been locked prior to
START.
Ensure the cockpit is fully locked in position and
press START.
OPR Over pressure error. The pressure is
higher than requested for a particular
degree of unweighting. Outflow from the
pressure control valve may be blocked or
the valve may not be operating correctly.
Press START. If the error persists call AlterG
Customer Support.
UPR Under pressure error. The system is
unable to reach the requested pressure for
a particular degree of unweighting. There
may be a leak, the subject may be too
heavy, or the output of the blower may be
blocked.
Check system for leaks. Press START. If error
persists call AlterG Customer Support.
Error Codes displayed on the %BW display (continued):