User guide

Chapter 6: Voice Mail Configuration
MAXCS ACC 6.7.1 Administration Manual 77
Setting Message Recording Options
Set voice mail message recording parameters:
Parameter Description
Minimum
Recording Length
Sets the minimum length in seconds for any recording (incoming
voice mail message, personal greeting, system prompts, intro-
ductions to forwarded voice mails). This can be from 1–5 seconds,
or 0, which means no minimum.
All recordings that are shorter than the designated Minimum Re-
cording length are deleted. This feature is recommended when
users receive many short, empty voice mail messages on a regu-
lar basis and would like them automatically deleted.
Pause Detect
Length
Selected, this feature causes the deletion of pauses in messages.
The default pause detect length is 500 ms. The pause detect can
be disabled by deselecting the check box, or the length can be set
to a value between 200–2000 ms (.2–2 seconds).
Setting Exchange Integration Options
Set Exchange integration options. Access to these options requires an AltiGen Exchange
Integration License. To assign this license to an extension, see “Assign Exchange
Integration License” on page 190.
If you are opting to use Exchange’s Speech Enabled Voice Mail features or Unified
Messaging, Exchange Server and AltiServ need to be installed on the same domain with
a network throughput rate of no less than 100 Mbps.
For Exchange, you must configure the extension number in the Exchange user account
to be the same as the AltiServ extension number.
Complete configuration details are given in the chapter “Microsoft Exchange Integration”
on page 339.
You may choose an option when you install AltiServ, and you may change the option
later without having to shut down AltiServ.
Warn Expiration
of Saved
Messages
If checked, the system warns the user that saved messages will
be deleted due to their retention time expiring. The message is
given the day before the messages are automatically deleted, and
the user then has the option to either keep or delete the messag-
es. By default, this feature is enabled.
Note: If this feature is disabled, saved messages are deleted au-
tomatically without warning when they expire.
Parameter Description
Disabled Disables Exchange integration.
Parameter Description