User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
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Enterprise VoIP Network Management
The VoIP-related aspects of both single-server systems and multi-site VoIP domains are
configured in AltiEnterprise Manager, available from the VoIP menu or the Windows
Start menu.
In addition, multi-site VoIP domain management—including directory synchronization
and routing—is handled here.
For a single-system installation, only the following VoIP configuration elements in
AltiEnterprise Manager are relevant and are discussed in the first part of the chapter:
• Codec Profile—create codec profiles that use different settings for jitter buffer size
and packet length. Codec profiles can be assigned to different types of VoIP
connections, as defined in the IP dialing table and IP codec assignment table.
• VoIP Bandwidth Use—define the maximum VoIP sessions using different codecs
on a public Internet or a private intranet data pipe.
• NAT Support—configure VoIP NAT traversal when the server is behind NAT using a
private IP address.
• IP Dialing Table—define IP dialing digits and codec for VoIP dialing to other AltiGen
systems or certified third-party IP devices.
• IP Codec Table—define the codec and data pipe for AltiGen IP phones and SIP
trunking service.
For a multi-site installation, you can manage the above configurations for all your VoIP
domain servers from AltiEnterprise Manager.
Along with the above configurations, the multi-site administrator will use AltiEnterprise
Manager and the VoIP menu in AltiWare Administrator to do the following:
• Create the VoIP domain
• Define the VoIP domain Master
• Join servers to the VoIP domain
• Manage VoIP domain users
• Define global least cost routing