User guide

Table Of Contents
incoming calls 143
routing rules, in call 143
RTP & RTCP
353
RTP packet length
280
RTP/RTCP
definition 353
Rx level
improving 133
Rx level, measuring 132
S
scheduling backup 312
scope of extension
changing 298
VoIP domain 296
security alert log file 179
security, detecting hackers
178
send notification
180, 247
server ID
changing length 293
server IP address 288
service
parameters 341
subscribing to 341
service level calculations options
button
241
service level threshold
240
service level, workgroup
46
services
AltiGen, stop & start 317
SMTP/POP3 79
Services menu 40
setting 10 digit dialing area codes
66
setting trunk attributes
118
setting up
173
business hours 58
extensions 161
groups 170
huntgroup mail management
217
huntgroup membership 216
huntgroups 214
system numbering plan 52
workgroups 239
setting VoIP codec profiles 277
SF (Superframe Format)
100
shared mobile trunk, setting
208
signal channel, about
110
signaling protocol
T1 125
silence suppression 279
single call handling
225, 251
single call waiting
185
single data message format (SDMF)
167
SIP Early Media
280
SIP tie trunk properties, setting
122
SIP trunk properties, setting
123
SMTP service
79
SMTP/POP3
setting for extension 175
speed dial
station 173
speed dialing
configuration 62
start AltiGen services 317
static noise, test tool
310
station speed dialing
173
statistics
VoIP traffic 46
status bar 42
stop AltiGen services
317
Stop Switching Service
47
stop/start
AltiWare services 47
subscribing to service 341
Summary button
42
Superframe Format (SF)
100
synchronizing VoIP domain servers
manually
304
system
business hours 58
call restrictions 64
country relevant 69
distinctive ringing 51
e-mail 79
extension length 53
home area code 51
main number 51
messaging 77
numbering plan 52
summary report 305
work days, setting 59
System button 41
system call park
51
system clock master
101
system data
backup 311
restore 311
system hang, test tool 309
System ID
50
system key
25
System menu
41
system reports
305307
T
T1
channel assignment 342
signaling protocol 125
subscribing to service 341
types of registered services 342
T1/E1
troubleshooting 109
T1/E1 clock 101
TCP fragmentation
266
TCP ports
345
AltiServ behind NAT 286
technical support 349
technical training for system ad-
mins
350
TEI (terminal endpoint identifier)
107
terminal endpoint identifier (TEI)
107
testing AltiGen boards
309
testing tools
309
TFTP server
199
tie trunk, enabling
120
tie trunks, enabling hop off
66
time display
199
toll call prefixes, setting
69
toll prefix
70
toll restrictions
64
toolbar
41, 42
tools, AltiGen
309
Trace Collector tool
317
trace, collecting
317
traffic statistics
46
traffic statistics, resetting
307
training, technical, for system ad-
mins
350
transmitted caller ID
164
transmitted CID
164
Triton analog GS/LS trunk proper-
ties, setting
128
Triton Analog Station Board
configuration 94
Triton Analog Station Line Proper-
ties dialog box
168
Triton Resource board
93
Triton T1/E1 trunk properties, set-
ting
125
Triton T1/PRI Board
configuration 96
troubleshooting
cannot make connection 353
checking network configuration
353
checking traffic 353
loop-back test 353
poor voice quality 353
VoIP board 353
troubleshooting T1/E1 109
trunk
access code 118
attributes 120
Centrex 120
dialing scheme 119
direction of transmission 118
incoming call routing 140
location format 117
phone number 119
trunk access code vs route access
code
118, 149