User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
24 AltiWare ACC 5.1 Administration Manual
Once registered, system keys have license keys associated with them. All license keys
are individually tracked and can be registered to only one system key. Individual license
keys cannot be reactivated or installed on a different system once it has been registered
the first time. The same license key cannot be associated with multiple systems, even
on the same customer site. Through registration, AltiGen tracks all licenses shipped,
which licenses have been installed and registered, and which license keys are associated
with each system key.
Dealer Installation ID
As part of the installation and registration process, the Dealer is associated with the
customer and the system installed. To facilitate this, a Dealer Installation ID is provided
to all dealers. This Dealer Installation ID provides safe access to the registration system
in the case where Dealers send their software and license keys directly to the customers
to install. The Dealer Installation ID is a dealer-specific registration password and can be
given to customers without compromising the secure access to our Partner Resource
Center web site for authorized dealers. The password ensures the dealer information is
tracked along with customer information as part of the total system installation record.
You cannot progress through registration without this number.
License Activation and Registration Procedures
A system and its Seat licenses and optional software features can be registered online
during installation, if the AltiWare system machine has Internet access. If it doesn’t, the
system can be registered later on a PC that does have Internet access. Performing
registration during upgrading or migrating is not required, but it is encouraged.
The following information is required during registration:
• Dealer Installation ID
• Customer information
• System key and associated license keys
Completion of the final step of this process generates an activation file that is used to
populate the actual system with valid registration information.
WARNING! Once a license key is associated with a system key, it cannot be
reassigned to another system key.