User guide
Table Of Contents
- About This Manual
- Overview
- Technology Enhancements in Release 5.1
- SIP Implementation
- Multi-Site Enterprise Management - AltiEnterprise Manager
- Multi-Chassis Gateway Support (ACM only)
- Capacity Improvements
- Voice Processing New Features and Enhancements
- PBX New Features and Enhancements
- Call Center New Features and Enhancements
- Client Application New Features and Enhancements
- IP Phone New Features and Enhancements (IP600, IP710, IP705)
- Key System Features
- Technology Enhancements in Release 5.1
- Software Installation & License Registration
- Getting Around AltiWare Administrator 5.1
- System Configuration
- Setting General Parameters
- Setting a System Number Plan
- Setting Business Hours
- Routing Calls on Holidays
- Configuring System Speed Dialing
- Defining System Call Restrictions
- Creating Account Codes
- Setting up Call Reports
- Country-Relevant Settings
- Audio Peripheral Configuration
- Activity
- Feature Profiles
- CT-Bus Configurations
- Voice Mail Configuration
- Auto Attendant Configuration
- Board Configuration
- Using the Triton Resource Board
- Using the Triton MeetMe Conference Board
- Configuring the Quantum Board
- Configuring the Triton Analog Station Board
- Configuring the Triton Analog Trunk LS/GS and LS Boards
- Configuring the Triton VoIP Board
- Configuring the Triton T1/E1 Board
- Configuring Virtual Boards SIPSP and H323SP
- Configuring the MAX Board
- Configuring the Virtual MobileExt Board
- Trunk Configuration
- Trunks Out of Service
- Channel Identification
- Opening the Trunk Configuration Window
- Selecting Trunks to Set Attributes
- Configuring One or Multiple Trunks
- Setting General Trunk Attributes
- H323 Tie Trunk Properties
- SIP Tie Trunk Properties
- SIP Trunk Properties
- Triton T1/E1 Trunk Properties
- Triton Analog Trunk GS/LS Properties
- Quantum Trunk Properties
- Incoming Call Routing
- Outgoing Call Blocking
- In Call Routing Configuration
- Out Call Routing Configuration
- Extension Configuration
- Setting Up IP Extensions
- AltiGen IP Phone Configuration
- Mobile Extension Configuration
- Hunt Group Configuration
- Paging Group Configuration
- Line Park Configuration
- Workgroup Configuration
- Managing and Using MeetMe Conference
- Network Configuration Guidelines for VoIP
- Enterprise VoIP Network Management
- Understanding VoIP Bandwidth Requirements
- Opening AltiEnterprise Manager
- Setting VoIP Codec Profiles
- Assigning Codec Profiles to IP Addresses
- Defining IP Networks
- Defining the IP Dialing Table
- The Multi-site VoIP Domain
- Working with Servers in the VoIP Domain
- Managing VoIP Domain Users
- Configuring Global Least Cost Routing
- When Information May Be Out of Sync
- System Report Management
- Tools and Applications
- E1-R2 and E1 ISDN PRI Installations
- Required Service Parameters
- Network Ports
- Technical Support & Product Repair Services
- Troubleshooting
- Index
Chapter 4: System Configuration
AltiWare ACC 5.1 Administration Manual 49
Manager Extension
Select the system manager’s extension number.
The system manager has access to the following system
administrator functions:
• Record custom phrases
• Turn on trunk blocking (#38)
• Manage voice mail’s System Distribution List from
phone
• Run CDR search as administrator login account
Distinctive Ring
Enables users to distinguish between internal, external,
and operator calls by the way the phone rings:
• Enable Distinctive Ring—establishes a short double
ring cadence for internal calls and a normal, single
ring for external calls. Unselected, both rings are
normal.
• Enable Operator Priority Ringing—produces a long
single ring between short pauses on calls to the
operator.
• Enable Workgroup Priority Ringing—produces a
short single ring between short pauses on calls to the
workgroup.
System Home Area Code
Area code for the system location.
Note: This field cannot be blank in the U.S. and Canada.
Conference Bridge Option
Selected, conference calls will end when all internal lines
have disconnected from the conference bridge.
Not selected, the conference connection can continue
between outside parties, even after all internal parties
have disconnected.
System Main Number
The main system telephone number, which is sent to the
pager’s display when a user’s messaging options are
configured to call a pager. This number will be used by a
PRI trunk as the outbound caller ID in the event that no
number is assigned in the trunk Phone Number, 10-digit
DID, or extension Transmit CID field.
Note: This field cannot be blank.
PRI Calling Number
Check the check box to send a caller’s caller ID when the
call is going through one-number access (ONA) or when
the call is being forwarded.
System Call Park
• Timeout, Ring Back in
... Minutes
•Play Greeting Phrase
System Call Park (#41) allows the extension user to
park a call, then pick up the call from another extension.
If the call is forgotten, the Timeout sets the number of
minutes a call remains parked before the user’s
extension is rung again. To the caller, the call park
sounds like being put on hold.
Valid entry: 1 - 60 minutes.
Select a greeting that the caller will hear before being
placed on hold.
Parameter Description