Specifications

26 MaxSupervisor Manual
Saving and Printing Statistics
To save agent or group statistics to a CSV (comma-separated values) file,
click the Export button at the bottom of the tab and then specify a
directory and file name. To print the data, click the Print button . If
you are printing group statistics, the tabular data and the graph both print
out.
Important: Workgroup statistics are reset every night at midnight. If you
do not export or print records before the reset, you cannot
recover the data.