Specifications

18 AltiClient Manual

Call Handling

The AltiAgent call handling functions include dialing out, using voice mail,

and monitoring other extensions.

Dialing

You can dial out in a number of ways; using the numeric keyboard or using

the mouse, and by name or extension, number, or speed dial number.

Dial Let you place, hold, or redial calls, and set your

system to DND (Do Not Disturb). This turns off

ringing and forwards all incoming calls according to

your “Enable Busy Call Handling” settings.

Call Handling Provides call functions, including transferring calls,

conferencing, sending calls to voice mail or an

attendant, and recording calls.

Configuration Lets you customize AltiAgent settings. See

“Configuring Your Station Settings” on page 51.

Monitor Provides a view into extension or workgroup activity

and provides access to past call logs.

Data Lets you display data associated with the calls, send

web pages or URLs to the user, or share web pages.

Ready Tells the system you are ready to receive workgroup

calls.

Wait Tells the system not to send workgroup calls to your

extension.

workgroups and/or log out of current workgroups.