Installation manual

1. First, create a virtual extension for each IP Extension user and configure all the standard

settings such as Call Restriction, Voicemail options etc. You can create this extension as

a physical extension as well.

2. In the General tab of Extension Configuration, there is a checkbox called Enable IP

Extension. Check that box.

3. You have two options to enable IP extensions:

a. If you have static IP address available (you get this IP address from your ISP or

your network administrator) for your IP phone/adapter, you should choose the

Static IP Address option and then enter the IP address of the IP phone in the

textbox Logon IP Address. This is the preferred method. Remember that if you

have a computer as well as an IP phone, you will need two IP addresses from

your ISP. You will also need a hub/switch in addition to the DSL, Cable or ISDN

router/modem. If you choose this option, you don't need to log on to your IP

extension every time you connect to your ISP.

b. If your ISP does not provide you with Static IP addresses, but offers DHCP

service, you should choose the Dynamic IP Address option. When you choose

this option, you will have to login to your IP extension every time you connect to

your ISP and log out before you disconnect from your ISP since the IP address

could be different every time you connect to your ISP. Due to this additional step

involved, the Static IP address scheme is preferred.

4.2. Client Configuration

At the time of writing this document, three IP phone/adapter devices are in the process of being

certified. They are:

• Quicknet PhoneJack & PhoneCard with the Internet SwitchBoard software

• Siemens LP5100 IP Phone

• AltiView integrated with NetMeeting

Configuration of each of these clients to work as IP extensions is described in detail in the

subsections below.

4.2.1. Quicknet

Quicknet Technologies makes adapters and software for PCs and laptops that provide real-time

compression / decompression of voice for VoIP applications. These adapters provide regular RJ-

11 interface for the user to plug in a standard analog phone to them. The software that ships with

these adapters - called Internet SwitchBoard - can be configured so that when the user picks up

the phone connected to the adapter, it connects to the AltiServ system to provide the system dial

tone. Thus, this phone behaves just like a regular physical extension on the AltiServ system.

Thanks to a strategic partnership between Quicknet and AltiGen, all Quicknet products provide

advanced functionality such as Message Waiting Light, Caller ID and Caller Name for the

AltiServ system.

Two types of Quicknet adapters are being tested at AltiGen for certification:

• PhoneJack PCI (for desktop PCs)

• PhoneCard (PCMCIA adapter for laptops)

Internet SwitchBoard version 3.2 or higher is required

for the IP extension feature to work

correctly. You can check the version by clicking on the rightmost button on the menu bar of the

Internet Switchboard application and then clicking on About Internet Switchboard. You can

obtain the latest software from http://www.quicknet.net/update/download_software.htm