Specifications

AltiAgent Manual 63
Configuration
• The settings on your AltiAgent Call Handling tab must not conflict
with ONA. Specifically:
— Enable Do Not Disturb must not be checked. If it is, when your
line is busy, all calls will go into voice mail and not to the ONA
forwarding numbers you specify.
— Enable Forward to must not be checked. If it is, all calls will be
forwarded according to this setting.
See “Call Handling” on page 65 for details on these settings.
Setting Up One Number Access
To set up one number access,
1. Click the One Number Access tab in the Config window.
2. Select the times you want to be available to ONA callers.