Specifications

16 Contact Advantage Manual
About the Main Window
The window consists of the following displays and buttons:
•TheCall Status panel displays the status of the currently active call, a
list of any calls on hold, and the current time.
• The Directory panel has two tabs: one showing a current List of Calls,
the other showing a log of current and past Voice Messages.
•TheDialand DoNotDisturbfunctions provide buttons to place, hold,
or redial calls, and to set your system to DND (Do Not Disturb). This
turns off ringing and forwards all incoming calls according to your
“Enable Busy Call Handling” settings. “Configuring Your Station
Settings” on page 67.
Note: Clicking DND here has the same effect as selecting Enable Do
Not Disturb on the Call Handling tab of the Config window.
•TheCall Controls provide call functions such as transferring the call
or sending it to voice mail.
•TheConfig button lets you customize your call handling and voice
message settings. See “Configuring Your Station Settings” on page67.
•TheMonitor button provides a view into extension or workgroup
activity and provides access to past call logs.
AltiView with QuickNet Integration
When logged in as an IP Extension integrated with QuickNet, AltiView
displays an arrow button in the bottom right of the main window.