User guide

36 MAXCS Extension User Guide
To log on or off an IP extension:
For an AltiGen IP phone, use #27 to log in to the MAXCS system and #26
to log off. Do not use voicemail to log in.
For certified non-AltiGen IP phones, use voicemail to log in:
• After pressing 4 at the Main Menu to hear the Personal Options menu,
press 8 to log on or off an IP extension. You do not have to call from
the same phone to log off.
While logged in to the IP extension, all calls to your extension will be
routed to the IP extension, and all calls you make will be treated as calls
originating from your extension.
While logged off the IP extension, all calls to your extension will be routed
to voicemail unless you change your default call handling settings.
Important:Log off the IP extension when you no longer want to use it.
Otherwise, incoming calls may be routed to another user in the
event that you lose your Internet connection.
One Number Access Options
An extension user has the option of enabling or disabling One Number
Access (ONA) through the AltiGen Voice Mail System. The user will hear
a specific system message depending on how the extension is configured.
If ONA is not enabled for your extension in MaxAdministrator, the system
will say the option is not available. If ONA is enabled, the system will
allow you to access ONA options.
Press 4 at the Main Menu to hear the Personal Options menu, then press 9
to access ONA options, then press:
• 0 to disable ONA
• 1 to enable ONA for any time of day
• 2 to enable ONA for business hours only
• 3 to enable ONA for non-business hours only
• 4 to enable ONA based on your pre-configured schedule