Manual

MaxCommunicator Manual 1
Overview
C HAPTER 1
About MaxCommunicator
MaxCommunicator is call management software for the general
desktop PC user. It runs with the MAX Communication Server ACC
or ACM system. MaxCommunicator users can access, configure,
and perform several of the system’s PBX functions directly from
the desktop, including call handling, call forwarding, voice
messaging, extension monitoring, conferencing, and One Number
Access.
In addition, MaxCommunicator integrates with Microsoft Outlook
and Outlook Express, ACT! , and GoldMine® for caller screen pops.
Microsoft Outlook and Outlook Express Support
MaxCommunicator 7.0 Update 1 supports Microsoft Outlook 2007,
2010, and 2013, allowing you to obtain phone numbers to dial
from a Microsoft Contact list. MaxCommunicator also lets you see
the incoming calls that have a matching record in the Contact list.
You must set up the Outlook Contacts list prior to using this
feature.
ACT!/GoldMine® Support
MaxCommunicator 7.0 Update 1 supports ACT! 2007, 2009, and
2010 and GoldMine® 6.5, 6.7, and 7.0 contact management
software. MaxCommunicator lets you see the matching record
from the contact database list of the incoming calls.
Note: Before ACT! can work with MaxCommunicator, you MUST
install the ACT! Plugin.
Licensing
The following AltiGen licenses are required:
• MaxCommunicator requires a MaxCommunicator seat license
for each user, or a MaxCommunicator session license.
• The IPTalk feature requires an IPTalk license for each user, or
an IPTalk session license.