Specifications

22 MaxInSight Manual
5. In the Value Range fields, specify a value range for the field you
want to chart.
6. Specify the period for which you want to display statistics: either
the last x hours (select from 1-24), or a time period you specify in
the From and To fields (24-hour clock). Be sure the time you select
in the From field precedes the time you select in the To field.
7. Select a time interval for display: 15 minutes, 30 minutes, one hour.
8. Click OK. A bar view is displayed. Workgroup number(s) and their
display colors are shown at the top.
Figure 5. A vertical bar view showing history data for abandoned calls in two
workgroups. (No calls were abandoned.)
Figure 6. A horizontal bar view showing history data for abandoned calls in two
workgroups. (No calls were abandoned.)