User`s guide

MULTI-TASKER
17
17
Solution 1: Turn the system OFF and then
ON again. If there is still an error
message, see Solution 3.
Solution 2: Call ALTINEX at [phone].
C) Cause 3: RS485 communication error
- If there is an RS485
communication error, you will
receive an ER03 message. The
system will return feedback as
[
On1 ER03 C05] when using
card 5 of unit 1.
- ER03 Code: RS485
communication error
Solution 1: Make sure that the card is
pushed all the way into the slot.
If there is still an ER03
message, see Solution 2.
Solution 2: Turn the system OFF and then
ON again. If there is still an error
message, see Solution 3.
Solution 3: If there is still a problem, call
ALTINEX at [phone].
8.3 NO SOUND
A) Cause 1: The source has a problem.
Solution: Check the source and make sure
that it is working at an
appropriate volume level and all
source connections are correct. If
the source is working and there
is still no sound, see Cause 2.
B) Cause 2: The proper card input may not
be selected.
Solution: Select the card input that is
used, by RS-232 accessible
commands in section 7. If no
sound is present, see Cause 3.
C) Cause 3: Cable connections to the
destination are incorrect.
Solution: Make sure that cables are
connected properly. Also, make
sure that the continuity and
wiring are good. If there is still no
sound present, see Cause 4.
D) Cause 4: The destination amplifier has a
problem.
Solution 1: Make sure that the destination
amplifier is powered. If there is
still no sound, see Solution 2
Solution 2: Set the volume of the destination
amplifier to a reasonable level. If
there is still no sound, call
ALTINEX at [phone].
8.4 SOUND DISTORTION
A) Cause 1: The source level is above 1V
p-p.
Solution1: Make sure that the source level is
below 1V p-p. If the sound is still
distorted, see Cause 2.
Solution 2: Call ALTINEX at [phone].
8.5 SOUND LEVEL IS LOW
A) Cause 1: The volume levels are
inappropriate.
Solution 1: Turn up the source volume. If
sound level is still low, see
Solution 2.
Solution 2: Turn up the destination amplifier
volume. If the sound level is still
low, see Cause 2.
B) Cause 2: Poor signal transmission.
Solution: Check the cables for continuity
and make sure that connections
are wired properly to verify that
there is good signal transmission.
Note: Test the system by removing the card from
between the source and the destination amplifier. If
problem persists, call ALTINEX at [phone].