Combitherm® Combination Oven / Steamer ES electric combitouch® series 6•10 10•10 7•14 10•18 12•20 20•20 VHes-5 VHes-10 • Installation W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA PHONE: printed in u.s.a. 262.251.3800 • 800.558.8744 usa / canada FAX: www . alto - shaam . com 262.251.7067 • 800.329.8744 u . s . a .
Electrical Connection. . . . . . . . Mobile Equipment Restraint. . . Water Quality Requirement . . . Water Connections . . . . . . . . . Grease Collection Installation . Installation Checklist . . . . . . . . Error Codes. . . . . . . . . . . . . . . Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
delivery unpacking This alto-shaam appliance has been thoroughly tested and inspected to ensure only the highest quality unit is provided. upon receipt, check for any possible shipping damage and report it at once to the delivering carrier. see transportation damage and claims section located in this manual. This appliance, complete with unattached items and accessories, may have been delivered in one or more packages.
safety procedures and precautions Knowledge of proper procedures is essential to the safe operation of electrically and/or gas energized equipment. in accordance with generally accepted product safety labeling guidelines for potential hazards, the following signal words and symbols may be used throughout this manual. danger Used to indicate the presence of a hazard that WILL cause severe personal injury, death, or substantial property damage if the warning included with this symbol is ignored.
installation s i t e INSTALLATION danger IMPROPER INSTALLATION, ALTERATION, ADJUSTMENT, SERVICE, OR MAINTENANCE COULD RESULT IN SEVERE INJURY, DEATH, OR CAUSE PROPERTY DAMAGE. READ THE INSTALLATION, OPERATING AND MAINTENANCE INSTRUCTIONS THOROUGHLY BEFORE INSTALLING OR SERVICING THIS EQUIPMENT. caution TO PREVENT PERSONAL INJURY, USE CAUTION WHEN MOVING OR LEVELING THIS APPLIANCE.
installation s i t e INSTALLATION caution ® THE APPLIANCE MUST REMAIN ON THE PALLET WHILE BEING MOVED TO THE INSTALLATION SITE BY FORK LIFT OR PALLET LIFT TRUCK. NOTE : Note dimensions required for doorways and aisles for access of the oven and pallet to the installation site. Transport the oven in an upright and level position only. Do not tilt the oven. NOTE: T o avoid equipment damage, observe attention label on oven for area to avoid with lifting fork.
installation s i t e INSTALLATION Lifting Instructions Remove banding before lifting. Place a spacer board(s) 24” in length, with a minimum height of 1-1/2” (mobile base units require 2-1/4” minimum height), on each fork to prevent damaging the door drip tray. Lift the unit from the front only, never from the side. Front View Fork Fork 24” Spacer Boards Adjust the forks so that they do not damage any of the components under the unit.
installation s i t e INSTALLATION positioning requirements q I n order to ensure proper ventilation, a minimum distance of at least 6-inches (152mm) must be kept from the control panels side (left) of the oven and any adjoining surfaces. NOTE: Additional clearance is needed for service access. A minimum distance of 18-inches is strongly recommended.
installation common specifications CombiGuard™ BWS Blended Water System (includes 50 gallon tank, 1 membrane & 3 filters) FI-28727 CombiGuard™ BWS Replacement Filter Cartridge AMS-QT CombiGuard™ BWS Replacement Filter Cartridge SCLX2-Q CombiGuard™ BWS Replacement Prefilter Filter Cartridge CTO-Q CombiGuard™ Triple-Guard Water Filtration System ( includes 1 FI-29316 FI-29317 FI-29318 Six (6) Poultry Roasting Rack ( fits in side rails ) 5014438 cartridge ) 6•10, 7•14, 10•18 (CombiGuard™ 10) FI-230
6•10es 30" (761mm) 2" (50mm) 6-3/8" (161mm) 7-9/16" (192mm) 33-1/8" (840mm) 35-3/16" (893mm) 26-1/2" (673mm) Steam Vent (Top) 60-9/16" (1538mm) (283mm) 13-1/2" (343mm) 11-1/8" 15-7/8" (403mm) Untreated Water Intake (Bottom) Treated Water Intake (Bottom) Electrical Connection (Bottom) 34-1/16" (864mm) 31-3/8" (796mm) 43-7/8" (1114mm) 41-15/16" (1064mm) Water Drain (Back) 2-3/16" (56mm) 3-3/4" (95mm) 4-15/16" (125mm) WATER DRAIN 7-9/16" (191mm) 17-15/16" (456mm) 49-1/8" (1247mm) dimensi
6•10esi 30" (761mm) 2" (50mm) 4-15/16" (125mm) 33-1/8" (840mm) 6-3/8" (161mm) 7-9/16" (192mm) 35-3/16" (893mm) 26-1/2" (673mm) Steam Vent (Top) 60-9/16" (1538mm) (283mm) 13-1/2" (343mm) 11-1/8" 15-7/8" (403mm) Untreated Water Intake (Bottom) Treated Water Intake (Bottom) Electrical Connection (Bottom) 34-1/16" (864mm) 31-3/8" (796mm) 43-7/8" (1114mm) 41-15/16" (1064mm) Water Drain (Back) 2-3/16" (56mm) 3-3/4" (95mm) WATER DRAIN 7-9/16" (191mm) 17-15/16" (456mm) 49-1/8" (1247mm) dimens
6•10esiN Water Drain (Side Back) 2" (50mm) 7-9/16" (192mm) Treated Water Intake (Bottom) Electrical Connection (Bottom) 25" (635mm) 5" (126mm) 6-3/8" (161mm) 26-3/4" (679mm) Steam Vent (Top) Untreated Water Intake (Bottom) 35-9/16" (903mm) 32-15/16" (835mm) 35-13/16" (909mm) 33-7/8" (859mm) 54-1/8" (1374mm) 9-9/16" (242mm) 12-5/16" (312mm) 19-1/2" (495mm) 2-1/4" (57mm) 3-5/8" (92mm) 35-3/16" (893mm) 21-7/8" (555mm) WATER DRAIN 5-3/8" (137mm) 21-11/16" (550mm) 41-1/16" (1042mm) stacki
10•10es 30" (761mm) Water Drain (Back) 2" (50mm) 33-1/16" (840mm) 4-15/16" (125mm) 7-9/16" (191mm) 17-15/16" (456mm) EXTERIOR: 41-1/2" x 43-7/8" x 34-1/16" (1053mm x 1114mm x 865mm) EXTERIOR WITH RECESSED DOOR: 41-1/2" x 47-7/8" x 34-1/16" (1053mm x 1216mm x 865mm) INTERIOR: 27" x 23-1/2" x 21-1/16" (685mm x 597mm x 535mm) water requirements water quality minimum standards TWO (2) COLD WATER INLETS - DRINKING QUALITY * can manifold off of one 3/4" line.
10•10esi 30" (761mm) 2" (50mm) 33-1/16" (840mm) 4-15/16" (125mm) TWO (2) COLD WATER INLETS - DRINKING QUALITY 30 to 90 psi LINE PRESSURE: * can manifold off of one 3/4" line. 2.8 to 6.
10•10esiN 2" (50mm) 25" (635mm) 5" (126mm) 41-1/16" (1043mm) 6-3/8" (161mm) 41-3/8" (1050mm) Electrical Connection(Bottom) 33-7/8" (859mm) Treated Water Intake (Bottom) 33" (837mm) 7-9/16" (192mm) Steam Vent (Top) Untreated Water Intake (Bottom) 35-11/16" (905mm) 33-7/8" (860mm) 54-1/8" (1375mm) 12-5/16" 35-7/8" (910mm) Water Drain (Rear) (312mm) 9-9/16" (242mm) 19-1/2" (495mm) 2-1/16" (52mm) 3-5/8" (92mm) 21-15/16" (557mm) WATER DRAIN 21-11/16" (550mm) 7-9/16" (191mm) dimensions:
35-7/16" (899mm) 70-15/16” (1802mm) 26-1/2" (672mm) 13" (330mm) 15-3/4" (400mm) 22-5/8" (576mm) 43-3/4" (1111mm) 7•14es 44-7/16" (1128mm) 8-1/2" (216mm) FRONT VIEW Arial MT Condensed Light 8 pt 6-1/4" (159mm) Water Drain Grease Collection Pump (option) Grease Collection Pump (option) 2-1/4" (57mm) 3-3/4" (95mm) SIDE VIEW TOP VIEW dimensions: h x w x d stacking combination DIMENSIONS: H x W x D 6.10es over 7.14es 67" x 43-7/8" x 42-15/16" (1701 x 1114 x 1090mm) 6.10esiN over 7.
35-7/16" (899mm) 70-15/16” (1802mm) 26-1/2" (672mm) 13" (330mm) 15-3/4" (400mm) 22-5/8" (576mm) 43-3/4" (1111mm) 6-1/4" (159mm) Water Drain Grease Collection Pump (option) Grease Collection Pump (option) 2-1/4" (57mm) 3-3/4" (95mm) 8-1/2" (216mm) FRONT VIEW Arial MT Condensed Light 8 pt SIDE VIEW TOP VIEW dimensions: h x w x d stacking combination DIMENSIONS: H x W x D 6.10es over 7.14es 67" x 43-7/8" x 42-15/16" (1701 x 1114 x 1090mm) 6.10esiN over 7.
33-1/8" (840mm) 6-1/4" (158mm) 69-3/8" (1761mm) Electrical Connection (Bottom) 40-7/16" (1026mm) Steam Vents (Top) Treated Water Intake (Bottom) 10•18es 40-1/8" (1019mm) 7-9/16" (192mm) Untreated Water Intake (Bottom) 42-13/16" (1087mm) 32-7/8" (834mm) Water Drain (Back) 12-3/4" (323mm) 15-1/2" (393mm) 4-11/16" (120mm) 2-5/16" (58mm) 22-3/8" (568mm) 43-7/8" (1114mm) 41-15/16" (1064mm) 30" (760mm) Water Drain (Bottom) 25-5/8" (650mm) 8-11/16" (219mm) 4-15/16" (125mm) 2" (50mm) 46-7/8" (11
10•18esi 42-13/16" (1087mm) Electrical Connection (Bottom) 33-1/8" (840mm) 6-1/4" (158mm) 69-3/8" (1761mm) Treated Water Intake (Bottom) 7-9/16" (192mm) Steam Vents (Top) Untreated Water Intake (Bottom) 40-7/16" (1026mm) 40-1/8" (1019mm) 32-7/8" (834mm) Water Drain (Back) 12-3/4" (323mm) 15-1/2" (393mm) 22-3/8" (568mm) 43-7/8" (1114mm) 41-15/16" (1064mm) 30" (760mm) 4-11/16" (120mm) 2-5/16" (58mm) 4-15/16" (125mm) 2" (50mm) Water Drain (Bottom) 25-5/8" (650mm) 8-11/16" (219mm) 46-7/8" (
2" (50mm) 40-15/16" (1039mm) 7-11/16" (195mm) 54-3/8" (1381mm) 46-1/2" (1155mm) Treated Water Intake (Bottom) Electrical Connection (Bottom) Steam Vents (Top) 48" (1218mm) 8-15/16" (226mm) Untreated Water Intake (Bottom) 12•20es 46-3/4" (1186mm) 44-3/4" (1136mm) 11-7/8" (302mm) Water Drain (Back) 76-15/16" (1954mm) 13-1/16" (331mm) 4-1/4" (106mm) 22-11/16" (576mm) 15-13/16" (401mm) 6-11/16" (169mm) 45-5/16" (1151mm) Water Drain (Bottom) 33-1/2" (851mm) 2-1/16" (52mm) 1-13/16" (46mm) 51
2" (50mm) 40-15/16" (1039mm) 7-11/16" (195mm) 54-3/8" (1381mm) 46-1/2" (1155mm) Treated Water Intake (Bottom) Electrical Connection (Bottom) Steam Vents (Top) 48" (1218mm) 8-15/16" (226mm) Untreated Water Intake (Bottom) 12•20esi 46-3/4" (1186mm) 44-3/4" (1136mm) 11-7/8" (302mm) Water Drain (Back) 76-15/16" (1954mm) 13-1/16" (331mm) 4-1/4" (106mm) 22-11/16" (576mm) 15-13/16" (401mm) 6-11/16" (169mm) 45-5/16" (1151mm) Water Drain (Bottom) 33-1/2" (851mm) 2-1/16" (52mm) 1-13/16" (46mm) 5
51-15/16" (1319mm) 40-15/16" (1039mm) 7-11/16" (195mm) 76-1/4" (1936mm) 2" (50mm) 67-3/8" (1710mm) 8-15/16" (226mm) Steam Vents (Top) Electrical Connection (Bottom) Untreated Water Intake (Bottom) Treated Water Intake (Bottom) 20•20es 48" (1218mm) 45-5/16" (1151mm) 76-15/16" (1954mm) 12-15/16" (326mm) 24-7/8" (629mm) 4-3/4" (120mm) 27-5/8" (699mm) 46-3/4" (1186mm) 44-3/4" (1136mm) 11-7/8" (302mm) Water Drain (Back) 5" (127mm) Water Drain (Bottom) 33-1/2" (851mm) 2-1/16" (52mm) 1-13/16" (
51-15/16" (1319mm) 40-15/16" (1039mm) 7-11/16" (195mm) 76-1/4" (1936mm) 2" (50mm) 67-3/8" (1710mm) Steam Vents (Top) 48" (1218mm) 45-5/16" (1151mm) 8-15/16" (226mm) Electrical Connection (Bottom) Untreated Water Intake (Bottom) Treated Water Intake (Bottom) 76-15/16" (1954mm) 12-15/16" (326mm) 24-7/8" (629mm) 4-3/4" (120mm) 27-5/8" (699mm) 46-3/4" (1186mm) 44-3/4" (1136mm) 11-7/8" (302mm) Water Drain (Back) 5" (127mm) 20•20esi 1-13/16" (46mm) Water Drain (Bottom) 33-1/2" (851mm) 2-1/16"
installation electrical connection danger ENSURE POWER SOURCE MATCHES VOLTAGE IDENTIFIED ON APPLIANCE RATING TAG. danger APPLIANCES WITH NO CORD PROVIDED BY FACTORY MUST BE EQUIPPED WITH A CORD OF SUFFICIENT LENGTH TO PERMIT THE APPLIANCE TO BE MOVED FOR CLEANING. ELECTRICAL CONNECTIONS MUST BE MADE BY A QUALIFIED SERVICE TECHNICIAN IN ACCORDANCE WITH APPLICABLE ELECTRICAL CODES.
installation electrical connection danger danger To avoid electrical shock, this appliance MUST be adequately grounded in accordance with local electrical codes or, in the absence of local codes, with the current edition of the National Electrical Code ANSI/ NFPA No. 70. In Canada, all electrical connections are to be made in accordance with CSA C22.1, Canadian Electrical Code Part 1 or local codes.
installation mobile equipment restraint Any appliance that is not furnished with a power supply cord but includes a set of casters must be installed with a tether. Adequate means must be provided to limit the movement of this appliance without depending on or transmitting stress to the electrical conduit. The following requirements apply: 1. Casters must be a maximum height of 6" (152mm). 2. Two of the casters must be the locking type. 3.
installation w a t e rquality q u a l i trequirements y requirement water Use a drinking quality, cold water supply only USE A DRINKING QUALITY, COLD WATER SUPPLY ONLY water quality is of critical importance when installing steam producing equipment of any kind, particularly high temperature steam producing equipment. water that is perfectly safe to drink is composed of chemical characteristics that directly affect the metal surfaces of steam producing equipment.
installation water installation w a t e rsupply c o n n& ec tions water requirements Flush the water line at the installation site. two (2) cold water inlets - drinking quality install water intake filters (provided) [see Figure 1] before connecting the oven to the water supply. one (1) treated water inlet: 3/4" npT* one (1) untreated water inlet: 3/4" npT* line pressure: 30 to 90 psi 2.8 to 6.
installation water Valve shut-off valve shown in the off position NOTE: The shut-off valve must be in the OPEN position when the oven is being used. water drainage The oven must discharge through an indirect waste pipe by means of an air gap. The drain fitting is supplied with a 1-1/2-inch (41mm) NPT thread. A union is required. Install a 1-1/2-inch (41mm) diameter connection, drain line and clamp into place.
installation grease collection hook-up (IF EQUIPPED WITH THIS FEATURE) On/Off Ball Valve Grease Collection Hose • grease collection hose assembly is attached to the oven in the back. • place grease collection containers inside the tray of the Mobile grease collection cart. roll into place next to the oven. • remove cap from container. pull out 28-1/2" (724mm) Grease Collection Container 11-3/16" (284mm) 10-1/2" (267mm) the grease collection hose assembly from the back of the unit.
installation combitouch® checklist Use this list as a final check of oven installation conformance. Damage directly attributed to improper set up, installation, or cleaning can invalidate warranty claims. CLEA RANCE S : Left: 6" (152mm) — Service access of 18" (457mm) recommended. 20" (508mm) from heat producing equipment. Right: 4" (102mm) Back: 4" (102mm) for plumbing Top: 20" (508mm) for air movement are all CLEARANCE requirements met? Verify electrical power requirements for oven.
installation error codes this section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. if your alto-shaam ® unit is not operating properly, check the following before calling your authorized alto-shaam service agent: ☛ check that unit is receiving power. circuit breaker turned on? do not attempt to repair or service the oven beyond this point. contact alto-shaam for the nearest authorized service agent.
installation error codes error code error call out in display description of error e13 boiler Temperature high e15 Condensor Temperature high Excess condensor temperature — Untreated water supply line is shut off . — Untreated water supply line is connected to warm water . — b3 probe connection problem . — b3 probe is faulty . — Single solenoid valve Y2 obstructed or faulty . — Wiring or connection problem . — Relay board, high voltage is not operating .
installation error codes error code error call out in display description of error possible cause e34 Steam Generator Drain Pump Fault Water level in steam generator does not drop during cleaning program — Scale build up inside the steam generator drain pump . — Scale build up inside the steam generator affecting water level probes . — Generator drain pump is faulty . — Connection issue at drain pump . — No output to pump from relay board.
installation error codes error code error call out in display description of error possible cause e57 No Rinse Water During rinse no water flow is detected through solenoid valve — Water supply is shut off . — Low water pressure . — Check wiring to all components mentioned below . — Flow switch is dirty or defective . — Dual water solenoid valve obstructed or faulty (Y3 .) — Relay board, high voltage, defective .
installation combitouch motor control error codes type of error indication release of error Undervoltage LED flashing sequence, with 1 flash per period. Voltage of intermediate circuit is less than 250V Overvoltage LED flashing sequence, with 2 flashes per period. Voltage of intermediate circuit exceeds 445V Excess Temperature LED flashing sequence, with 3 flashes per period. Temperature sensor in the power unit is more than 93°C Overcurrent LED flashing sequence, with 4 flashes per period.
installation error codes when the oven malfunctions, an error code will appear in the display. PRESS THE START ICON TO ACKNOWLEDGE THE ERROR. The icons that begin to flash represent operational modes that are still usable. when the oven fault is corrected, the combitherm will return to normal operation.
installation ventless hood option The Ventless Hood option is factory installed directly on the top of the Alto-Shaam Combitherm oven. The hood is designed to vent clean air back into the kitchen, filtering vapors and grease. A high-power fan draws steam and fumes into the hood intake and out the top surface exhaust vent. Fumes and vapors are circulated through filters draining the condensation through a drain at the rear of the hood.
installation ventless hood option top exhaust vent op e rati on 1 T urn the ventless hood power knob “ON”. 1 2 Wait five seconds, then press the “combi reset” button. 3 Turn the Combitherm oven power “ON”. 23 4 5 6 1 V entless Hood Power Knob 2 E mergency Latch Release: This release is to be used ONLY if the timed latch mechanism is TOP LEVEL ASSY, VHES-5 HOOD FOR COMBIoutage.
original equipment limited warranty Alto-Shaam, Inc. warrants to the original purchaser that any original part that is found to be defective in material or workmanship will, at Alto-Shaam’s option, subject to provisions hereinafter stated, be replaced with a new or rebuilt part. The labor warranty remains in effect one (1) year from installation or fifteen (15) months from the shipping date, whichever occurs first.
tRansportation damage and claims All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the carrier, such shipments become the property of the consignee. Should damage occur in shipment, it is a matter between the carrier and the consignee. In such cases, the carrier is assumed to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of the shipper. 1.