User's Manual
Table Of Contents
- Revision History
- 1. Installation and General Information
- 1.1 Introduction
- 1.2 Installing iOS App from Apple App Store
- 1.3 Installing Android App
- 1.4 Installing the Sentinare Sensor
- 1.5 Disclaimers, Limitations and Known Issues
- 1.6 Troubleshooting
- 1.7 Technical Support
- 1.8 Certificates
- 1.9. Federal Communications Commission (FCC) Interference Statement
- 1.10 Innovation, Science and Economic Development Canada (ISED) Interference Statement
- 2. User Account Management
- 3．Room Management
- 4．Device Management
- 4.1 Add a Device
- 4.2 Device Streaming and Setting
- 4.2.1 Rename Device
- 4.2.2 Refresh Display
- 4.2.3 Voice Call
- 4.2.4 Setup WiFi
- 4.2.5 Calibration
- 4.2.6 Region of Interest (ROI)
- 4.2.7 View Recordings
- 4.2.8 Updating Firmware
- 4.2.9 Restart
- 4.2.10 Change Room
- 4.2.11 Remove Device
- 4.2.12 Privacy Mode
- 4.2.13 Upside-Down Installation
- 4.2.14 Delay Fall Alert
- 4.2.15 Hand Waving Detection and Sensitivity
- 4.2.16 Advanced Settings
- 4.2.17 Factory Reset
- 4.2.18 Configuring Night Vision
- 4.2.19 LED Green Light
- 4.2.20 Alert Sound
- 4.2.21 Stick Figure Recording
- 4.2.22 HDMI Output (Cypress Only)
- 4.2.23 Local Video Recording (Cypress Only)
- 4.2.24 Meanings of LED Colors
- 5．People Management
- 6．Alerts
- 7．Fall Risk Assessment
- 7.1 Introduction
- 8．Dashboard
- 9. Account Settings
- 10. Sentinare Web Hub
- 11. API for Third-Party Integration
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1.4 Installing the Sentinare Sensor
Install the Sentinare activity sensor at a height of about 1.8-2.5 meters from the floor and tilt it down
slightly so that it can monitor most of the floor in the room. The sensor should not rotate to the left or
right, i.e., the line between the lens and the LED light should be vertical. Otherwise the fall detection
algorithm could be confused and generate false alarms.
Please avoid facing the sensor at strong light sources such as a big window. Then power up and wait for
about a minute until the LED starts to flash white, indicating that the sensor is ready to be added to the
system. See the following chapters for details.
The bracket of the sensor can be mounted on a horizontal surface, on the wall, or on the ceiling. For
Sentinare 2, the rotating arm of the bracket can be installed in one of two directions.
Both Cypress and Sentinare 2 can be installed upside-down. In this case, you need to turn on the Upside-
Down Installation flag in the App.
The following are different ways to install Sentinare 2, with the optional ball head (the USB cable is not
shown).