User's Manual

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Tap on the Setting icon in the upper right corner of the alert list page, user can search and sort all alerts,
as shown by the first figure below. The second figure shows the results by only showing the fall alerts.
Tap the “Clear filters” button to clear the display of the sorting, and return to the full list.
6.2 Managing False Alarms
Sometimes the alerts generated by the sensor are false alarms. For example, a plant or other objects
could be detected as a human and even trigger fall or waving hand alerts.
If one type of false alarm frequently happens at the SAME location, users can choose the Ignore Similar
Alerts option in the Mark as Resolved page. After that, the server will not send the same type of alerts
from the same location.
Alerts marked as false alarms this way will be moved to the Manage False Alerts page. Tap the Manage
False Alerts in the Alerts page will list all false alarms.
When the sensor’s position is changed, false alerts marked in its previous positions should be removed.
To do this, tap the alert, and uncheck the False Alarm flag in the alert detail page. The alert will be
moved back to the list of alerts in the Alerts page.