User's Manual
Table Of Contents
- Revision History
- 1. Installation and General Information
- 1.1 Introduction
- 1.2 Installing iOS App from Apple App Store
- 1.3 Installing Android App
- 1.4 Installing the Sentinare Sensor
- 1.5 Disclaimers, Limitations and Known Issues
- 1.6 Troubleshooting
- 1.7 Technical Support
- 1.8 Certificates
- 1.9. Federal Communications Commission (FCC) Interference Statement
- 1.10 Innovation, Science and Economic Development Canada (ISED) Interference Statement
- 2. User Account Management
- 3．Room Management
- 4．Device Management
- 4.1 Add a Device
- 4.2 Device Streaming and Setting
- 4.2.1 Rename Device
- 4.2.2 Refresh Display
- 4.2.3 Voice Call
- 4.2.4 Setup WiFi
- 4.2.5 Calibration
- 4.2.6 Region of Interest (ROI)
- 4.2.7 View Recordings
- 4.2.8 Updating Firmware
- 4.2.9 Restart
- 4.2.10 Change Room
- 4.2.11 Remove Device
- 4.2.12 Privacy Mode
- 4.2.13 Upside-Down Installation
- 4.2.14 Delay Fall Alert
- 4.2.15 Hand Waving Detection and Sensitivity
- 4.2.16 Advanced Settings
- 4.2.17 Factory Reset
- 4.2.18 Configuring Night Vision
- 4.2.19 LED Green Light
- 4.2.20 Alert Sound
- 4.2.21 Stick Figure Recording
- 4.2.22 HDMI Output (Cypress Only)
- 4.2.23 Local Video Recording (Cypress Only)
- 4.2.24 Meanings of LED Colors
- 5．People Management
- 6．Alerts
- 7．Fall Risk Assessment
- 7.1 Introduction
- 8．Dashboard
- 9. Account Settings
- 10. Sentinare Web Hub
- 11. API for Third-Party Integration
6
• Improved Bluetooth connection.
•
Fixed support of Chinese WiFi names.
February 16, 2021
Firmware version: CA-0.9.280, CN-0.9.273, US-0.9.268
App version: 2.5.6
Main Changes:
• Added person information and medical history page.
• Added Visits page in the Dashboard.
• Improved hand waving detection performance in night vision
mode.
Changed the default value of Delay Fall Alert to OFF, and the default
Viewing Privacy mode to Natural.
May 2, 2021
Firmware version: CA-0.9.280, CN-0.9.273, US-0.9.268 or later
App version: 2.5.27
Main Changes:
• Rebranded the App and sensor names to Sentinare
• Updated the Rooms page to allow easier navigation between rooms
and sensors
• Added Switch Account description
• Updated Add Person part
May 18, 2021
App version: 2.5.28
Added the privacy mode in Room management.
May 22, 2021
Added Ch. 11: API.
July 20, 2021
Firmware version: CA-0.9.285, US-0.9.271, CN-0.9.275 or later.
App version: 2.7.20
Main Changes:
• Added stick figure recording/playback feature in the sensor page
• Added device online/offline status in the Room page
• Added people and device status summaries in the Dashboard page
• Various bug fixes, such as in fall risk assessment.
Nov. 15, 2021
Firmware versions:
• Cypress sensor: No change
• Sentinare 2 sensor: US-0.1.177, CN-0.1.177, CA-0.1.182.
App version: 2.7.46
Main Changes:
• Sentinare 2 firmware:
o Voice call is enabled
o Fall risk assessment is enabled
o Fixed flipped view bug in normal installation
o Fixed setting up WiFi bug for iPhone 6/6s/7 with iOS 12
o Fixed color distortion problem
• App:
o Changed the fall risk assessment UI
o Fixed stopped streaming problem when the app is
minimized and screen is turned off