User's Manual
Table Of Contents
- Revision History
- 1. Installation and General Information
- 1.1 Introduction
- 1.2 Installing iOS App from Apple App Store
- 1.3 Installing Android App
- 1.4 Installing the Sentinare Sensor
- 1.5 Disclaimers, Limitations and Known Issues
- 1.6 Troubleshooting
- 1.7 Technical Support
- 1.8 Certificates
- 1.9. Federal Communications Commission (FCC) Interference Statement
- 1.10 Innovation, Science and Economic Development Canada (ISED) Interference Statement
- 2. User Account Management
- 3．Room Management
- 4．Device Management
- 4.1 Add a Device
- 4.2 Device Streaming and Setting
- 4.2.1 Rename Device
- 4.2.2 Refresh Display
- 4.2.3 Voice Call
- 4.2.4 Setup WiFi
- 4.2.5 Calibration
- 4.2.6 Region of Interest (ROI)
- 4.2.7 View Recordings
- 4.2.8 Updating Firmware
- 4.2.9 Restart
- 4.2.10 Change Room
- 4.2.11 Remove Device
- 4.2.12 Privacy Mode
- 4.2.13 Upside-Down Installation
- 4.2.14 Delay Fall Alert
- 4.2.15 Hand Waving Detection and Sensitivity
- 4.2.16 Advanced Settings
- 4.2.17 Factory Reset
- 4.2.18 Configuring Night Vision
- 4.2.19 LED Green Light
- 4.2.20 Alert Sound
- 4.2.21 Stick Figure Recording
- 4.2.22 HDMI Output (Cypress Only)
- 4.2.23 Local Video Recording (Cypress Only)
- 4.2.24 Meanings of LED Colors
- 5．People Management
- 6．Alerts
- 7．Fall Risk Assessment
- 7.1 Introduction
- 8．Dashboard
- 9. Account Settings
- 10. Sentinare Web Hub
- 11. API for Third-Party Integration
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This is the recommended linking method, because it is a lot easier than the second method. When both
the Alexa app and the Sentinare app are installed on the same phone, the linking can be done as follows:
1. Log in to the Alexa app using an Alexa account with the Alexa Together subscription.
2. Switch to the Sentinare app, go to the Setting page, click Link Alexa Together. In the next
instruction page, click “Link with Alexa”.
3. In the next Account Linking page, click Link. Sentinare app will link to your Alexa account
automatically. After the linking is complete, a Link Successful page will be displayed.
Note: For Android devices, after the linking is established, an “Open with” window will pop up, as shown
below, and ask the users to choose which app to use to open the Sentinare link. Please choose Sentinare
from the list of apps (including some web browsers), then tap the “Always” command. After that, the
linking successful window will be displayed.
If you accidently chose another app (such as Chrome) to open the link, you will see an Access Denied
error in the browser for the link resource.altumview.com. To resolve the problem, you can clear the
“Open by Default” setting of the other app from the Setting page of the Android device. The detailed
operations are slightly different on different Android devices. For example, for Samsung tablets, this can
be done by going to the Settings/Apps/Choose default apps/Opening Links page, wait for all installed
apps to be displayed, and then select the other app you chose before, such as Chrome, then select
“Clear defaults”. After that, you can redo the linking step from Sentinare. Please refer to the following
link for more details.
https://www.makeuseof.com/tag/remove-change-set-default-apps-android/
After the linking is successful, the “Link with Alexa” command will change to “Already Linked”. When
falls are detected by the Sentinare sensor, the Alexa speaker will be notified, and will ask if the people
needs any help.
After the linking is successful, a “Unlink Alexa Account” command will also appear in the “Link Alexa
Together” page. Click it will unlink Sentinare and Alexa accounts.