Power over the NET™ PN0108 User Manual www.aten.
PN0108 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
PN0108 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose. Any of the manufacturer's software described in this manual is sold or licensed `as is'.
PN0108 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water. Do not place the device near, or over, radiators or heat registers. The device cabinet is provided with slots and openings to allow for adequate ventilation.
PN0108 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply. If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.
PN0108 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack. Always load the rack from the bottom up, and load the heaviest item in the rack first. Make sure that the rack is level and stable before extending a device from the rack.
PN0108 User Manual Power Cords Use the cables supplied with this package. If it becomes necessary to replace the cables supplied with this package, be sure to use cables of at least the same standard as the ones provided. Power Cord: For models with a 220 - 240 V AC power supply, use a tandem (T blade) type attachment plug with ground connector power cord that meets the respective European country's safety regulations, such as VDE for Germany.
PN0108 User Manual Package Contents The PN0108 package consists of: 1 PN0108 Station 1 AC Source Power Cord 8 Power Outlet Power Cords 8 Safe Shutdown Cables 1 PON Cable (DB9 F to DB9 M) 1 Rack Mount Kit (Brackets and Phillips head hex M3 x 8 screws) 1 Foot Pad Set (4 pcs.) 1 Software CD 1 User Manual* 1 Quick Start Guide 1 Warranty Registration Card Check to make sure that all of the components are present and in good order. If anything is missing, or was damaged in shipping, contact your dealer.
PN0108 User Manual Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii RoHS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv General . . . . . . . . . . . . . . .
PN0108 User Manual Chapter 4. Administration Working Environment Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Date / Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Firmware . . . . . . . . . . . . . . . . . . . . . .
PN0108 User Manual Dial Out Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Connection Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Terminal Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PN0108 User Manual About This Manual This User Manual is provided to help you get the most from your PN0108 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the PN0108 system. Its purpose, features and benefits are presented, and its front and back panel components are described.
PN0108 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. [] Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt]. 1. Numbered lists represent procedures with sequential steps. ♦ Bullet lists provide information, but do not involve sequential steps.
PN0108 User Manual ALTUSEN Information Online Registration You can register your ALTUSEN product at our online e-Support Center: http://support.aten.com. Technical Support North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support. Call the ALTUSEN Technical Support Center: 949-453-8885. International Technical Phone Support 8. Contact your local dealer. Email Support Email your questions and concerns to: support@aten.com Online Support 10.
PN0108 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 Visit ALTUSEN on the web at http://www.aten.
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Chapter 1 Introduction Overview The PN0108 Power Over the NET™ is a control unit that offers remote power management for up to eight devices (computers, hubs, routers, etc.). When connected to an ATEN or Altusen TCP/IP accessible module via its PON (RS232) port – see the diagram below – it allows administrators from any computer connected to the internet, whether down the hall, or half way around the world – to control the power off, power on, and reboot status for each attached device.
PN0108 User Manual For flexibility, the PON port can also be used to administer the PN0108 locally via a serial terminal session. Local Terminal Connection PON (RS232) Port PN0108 Up to 15 additional PN0108 units can be daisy chained down from the original unit, providing remote power management for up to 128 devices. Installation is fast and easy: plugging cables into their appropriate ports and a simple setup is all that is entailed.
Chapter 1.
PN0108 User Manual Requirements Browsers accessing the PN0108 must support SSL 128 bit encryption. For the Java access, you must have Java J2RE (1.4 or higher) installed on your computer. Java is available for free download from the Sun Java website: http://java.sun.com For cold booting of attached computers, the computer's BIOS must support this feature. For Safe Shutdown: The computer must be running Windows (Windows 98 or higher).
Chapter 1. Introduction Components Front View 1 2 No. 1 Item Port LEDs 3 4 5 6 Description The Port LEDs provide status information about their corresponding AC outlet ports. There is one pair of LEDs for each port. The one on the left is the Remote Access LED; the one on the right is the Power LED: A Remote Access LED lights GREEN to indicate that the device attached to its corresponding port is capable of being controlled remotely.
PN0108 User Manual (Continued from previous page.) No. 3 Item Power Control Buttons Description Each button (A to H), controls the power status of its corresponding AC output port as follows: Pressing the button for less than 3 seconds toggles the port between Remote Access enabled and Remote Access disabled (Local Mode). If Remote Access is disabled, the switch does not allow the port to be managed from a remote connection.
Chapter 1. Introduction Rear View 1 2 3 4 5 6 No. Item Description 1 Power Socket The power cable from the AC source plugs in here. 2 Circuit Breaker Press to reset the circuit. 3 AC Power Outlets The power cables that connect to the computers plug in here. 4 Safe Shutdown Ports Provides safe shutdown and rebooting for Windows 98SE, ME, NT, 2000, XP and 2003 Server systems. 5 When daisy chaining PN9108 Stations, this is the Chain Out port. PON See p. 13 for daisy chaining details.
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Chapter 2 Hardware Setup Before You Begin 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceeding. 2. Make sure that power to all the devices you will be connecting up have been turned off. You must unplug the power cords of any computers that have the Keyboard Power On function.
PN0108 User Manual Rack Mounting The PN0108 can be installed in most standard 19" (1U) racks. To rack mount the unit do the following: 1. Use the screws supplied with your rack mounting kit to attach the rack mounting brackets to each side of the device: Phillips Hex Head M3 x 8 Note: The unit can be installed either at the front or the back of the rack. To install it at the back, simply screw the brackets into the holes at the rear of the unit. 2.
Chapter 2. Hardware Setup Single Stage Installation In a Single Stage installation, there are no additional PN0108s daisy chained down from the first unit. To set up a single stage installation, refer to the installation diagram below (the numbers in the diagram correspond to the numbered steps), and do the following: 1. Use the PON cable that was provided with this package to connect the PN0108's PON IN port to the CN-6000's (or other compatible device - see Supported Devices, page 62) PON port. 2.
PN0108 User Manual Single Stage Installation Diagram 2 3 PN0108 1 4 CN-6000 12
Chapter 2. Hardware Setup Daisy Chaining To manage even more devices, up to 15 additional PN0108s can be daisy chained down from the top level unit. Up to 128 devices can be managed on a complete installation. To set up a daisy chained installation do the following: 1. For each PN0108 that you add to the chain, use the DB-9 to DB-9 PON cable that was provided with it to connect the parent PN0108's PON OUT port to the child PN0108's PON IN port. 2.
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Chapter 3 Logging In Overview Depending on your installation's components, the PN0108 can be accessed in various ways: via a browser connection to an ATEN/ALTUSEN internet enabled KVM switch (see Supported Devices, page 62 for a list of supported switches); a browser connection to a PN9108 or SN0108/SN0116; or from a local computer using a terminal program (such as Hyperterminal), or a Java application. The sections that follow explain how to connect with each method.
PN0108 User Manual 2. When the Security Alert dialog box appears, accept the certificate – it can be trusted. (See Trusted Certificates, page 64, for details.) The Login page appears: 3. Provide a valid Username and Password (set by the CN-6000 administrator), then Click Login to continue. 4. After you have successfully logged in, Click the Power Management icon.
Chapter 3. Logging In 5. A File Download dialog box comes up asking what you want to do with the PowerMan.jar file. You can either run it from your browser (click Open), or save it to disk and run it from your computer. If your browser permits, run it from your browser. 6. If you save the file and run it from your computer, with your browser still open, go to the directory where the PowerMan.
PN0108 User Manual PN9108 Browser Operation Logging In Remote operation of the PN0108 via a PN9108 is browser based. It involves logging into the PN9108's web page, and selecting the PN0108 from the PN9108's Device Selector list. Note: The browser must support 128 bit SSL encryption. 1. In the browser's URL location bar, specify the IP address of the PN9108 that the PN0108 you want to access is connected to. (If you don't know the IP address, get it from the PN9108 administrator.) 2.
Chapter 3. Logging In The PN9108 Main Screen After you have successfully logged in, the PN9108 Main Screen appears: Select the PN0108 that you want to access from the PN9108's Device Selector list. PN0108 operating procedures are discussed in Chapter 4, Operation.
PN0108 User Manual SN0108 / SN0116 Browser Operation Logging In Remote operation of the PN0108 via a SN0108 / SN0116 is browser based. The first step involves logging into the SN0108 / SN0116's web page, as follows: Note: 1. The browser must support 128 bit SSL encryption. 2. You must set the port parameters on the SN0108 / SN0116 port that the PN0108 connects to as follows: Bps: 384000; Data bits: 8; Parity: None; Stop bits: 1; Flow control: None. 1.
Chapter 3. Logging In The SN0108 / SN0116 Main Screen After you have successfully logged in, the SN0108 / SN0116 Main Screen appears: The PN0108 is accessed through the Telnet function. (Continues on next page.
PN0108 User Manual (Continued from previous page.) 1. Click the Telnet button to bring up the Telnet Selection screen: 2. Select the port that the PN0108 is connected to. Note: 1. You must have permission in order to access a port. Port permission is set by the SN0108 / SN0116 administrator. 2. If you want to view the port history, click the View History button. A screen showing the Telnet activity that took place on the device connected to the port appears.
Chapter 3. Logging In 3. Click Connect. The SN0108 / SN0116 opens a Telnet session and a screen similar to the one below appears: 4. Log in with your SN0108 / SN0116 Username and Password.
PN0108 User Manual 5. At the telnet prompt, key in: ??? to bring up the PN0108's menu: Select 1 to switch to the PN0108 configuration and control functions. These are the text based equivalents of the browser configuration and control functions. The descriptions and explanations for the Browser Operations discussed in Chapter 4, Operation, apply to the functions presented here, as well. Note: 1.
Chapter 3. Logging In Local Console Operation Local console operation can be accomplished through a VT100 terminal program, such as Hyperterminal, or with the Java application supplied on the software CD that came with this package. Hyperterminal 1. Use the PON cable that came with this package to connect a COM port on the PC to the PN0108's RS-232 port. (Refer back to the installation diagram on page 12, if necessary.) 2.
PN0108 User Manual 3. Key a name to describe the connection in the Name field (we used Com1Test); select an icon to represent the connection; then click OK. Note: In the examples that follow we use COM1. If you use a different COM port, change the settings accordingly. The following dialog box comes up: 4. For the Connect using: field, select Direct to COM1 (assuming you are using COM1 on your computer), then click OK.
Chapter 3. Logging In 5. The PN0108's serial port settings and the computer's COM port settings must be the same. Change the settings in your dialog box (if necessary), so that they match the PN0108's COM Port settings, then click OK. Note: The PN0108's default settings are 38400 bps; 8 Data bits; No Parity; 1 Stop bit. 6. When the HyperTerminal screen appears, open the File menu and select: Properties → Settings. The following dialog box displays: 7.
PN0108 User Manual 8. Change the settings (if necessary), so that they match the settings shown in the diagram, then click OK. 9. Close the HyperTerminal Window. When Windows asks if you want to disconnect, click Yes. When Windows asks if you want to save the session, click Yes. This completes the HyperTerminal setup. For Windows NT, 2000, XP and Windows Server 2003 systems, a HyperTerminal icon that connects you to the PN0108 is created on the desktop.
Chapter 3. Logging In Java Application To use this application you must have the Java Runtime Environment (JRE) version 1.4.0 or higher installed on the computer that connects to the PN0108. If you don't already have the proper version of Java installed, go to the Java Sun website to download and install the latest JRE. Windows Setup: This application makes use of several Java COM support files for Windows. The files can be found on the software CD that came with this package.
PN0108 User Manual Running the Application: 1. Use the PON cable that came with this package to connect a COM port on the PC to the PN0108's RS-232 port. (Refer back to the installation diagram on page 12, if necessary.) 2. Open a Command Line (DOS) prompt. 3. Change to the directory that PowerMan.jar is located in. 4. Issue the following command: java -jar powerman.jar The PN0108 Login dialog box appears: 5. Log in with your username and password.
Chapter 4 Operation The PN0108 Main Screen After you have successfully logged in, the PN0108 Main Screen appears: When you first start up, the Power Status & Control screen of the First Station appears in the large central panel. The power management operations for the devices attached to the Station's outlets are made here. The bar along the left side is used to configure and control each of the PN0108 Stations on your installation.
PN0108 User Manual Device Selector Since up to 16 PN0108 Stations can be daisy chained, this panel lists each of the Stations on your installation. The number in brackets, to the right of the title, indicates the total number of stations on the installation. The names of the Stations are listed in the list box below the title. To select a Station for power management, click on the arrow to drop the list down; then click to select the Station you want to work with.
Chapter 4. Operation The Power Status Screen The Top Panel Power Sockets: The top panel of the Power Status screen is divided into eight subareas which correspond to the A- H outlets on the PN0108's rear panel. Each subarea is composed of a socket icon that functions as the Power Button for its corresponding outlet, and an information panel to its right. Clicking the socket icon turns the power status of the computer attached to its outlet On or Off.
PN0108 User Manual If Reboot is enabled (by putting a check in the checkbox), the computer attached to the Outlet's corresponding port will reboot instead of shutting off when the Power Button is clicked to turn the outlet off. This selection is disabled (grayed out) if the Outlet isn't configured for a Safe Shutdown capable option. See Configuration, page 38, for further details. Note: This function only works with computers capable of a Safe Power Shutdown.
Chapter 4. Operation The Bottom Panel The bottom panel allows you to control the power status of your outlet groups. Outlets can be placed into groups so that Power On/Off actions can be carried out on the entire outlet group at the same time, rather than performing the same action on each outlet individually. Clicking the group's On or Off Power Button (the rocker switch icons) performs the power action that was set by the administrator for each of the outlets. Note: 1.
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Chapter 5 Administration System Setup Clicking the System button brings up the System dialog box: Administrator This section sets the administrator's login name and password. For security purposes, we strongly recommend you change the default value to something unique. The minimum number of alphanumeric characters for both entries is 4; the maximum number is 15. Connection Control Session Timeout sets a timeout value.
PN0108 User Manual Device Control The Device Control panel allows the PN0108 administrator to configure the PN0108's power management parameters. The functions provided by each of the buttons are explained in the sections that follow. Note: On multi-station installations, you must perform a separate set up for each of the Stations.
Chapter 5. Administration Outlet Configuration: The top panel allows you to set up a power management configuration for each outlet. These settings determine what takes place when you click the Power Button On or Off. The meanings of the field headings are given in the following table: Heading Meaning Station Name To make things more convenient on a multi-station installation, each station can be given a distinctive name. To name a station key in the name of your choice - up to 15 letters and numbers.
PN0108 User Manual (Continued from previous page.) Heading Meaning Kill the Power If this option is selected, the PN0108 waits for the amount time set in the Power Off Delay field (see below), and then turns the Outlet's power OFF when its Power Button is clicked to turn off the power. Turning the power off performs a cold (non-safe) shutdown. Selecting this function disables the Reboot checkbox on the main screen.
Chapter 5. Administration To set up an Outlet Group, give it a Name, then put a check in the boxes of the outlets you want in the group. Note: Outlets can belong to more than one group. For example, Group 1 can consist of outlets A, B, C, and D, while Group 2 consists of outlets B, D, E, G, and H. Finishing Up When you have finished making your settings selections, click Save to save your changes.
PN0108 User Manual Schedule The Schedule dialog box allows you to set up a scheduled Power On/Off configuration for each of the outlets. To do so: 1. Select your outlet from the buttons in the upper panel. 2. Put a check in the Enable/Disable checkbox to enable scheduling for the desired day. 3. Key in the Shutdown and Restart times. 4. Click Save. 5. Repeat for additional outlets. Finishing Up To leave this screen after you have saved your changes, click on another button in the Device Control List.
Chapter 5. Administration User Management The User Manager dialog box allows the Administrator to set up Usernames and Passwords that operators must provide in order to log into the PN0108. The minimum number of characters for each field is 4; the maximum is 15. The Administrator also uses this dialog box to set the outlets that a User can control. A check mark in the box under the Outlet allows a User to control that Outlet.
PN0108 User Manual Monitor The Device Monitor displays the power status of your entire installation. You can see at a glance what the On/Off status of each outlet is. Note: If the No timeout on monitoring function is enabled in the System dialog box (see System Setup, page 37), the PN0108 will not time out when this function is being used. To leave this screen, click on another button in the Device Control List.
Chapter 5. Administration Log The PN0108 maintains a log file of the last 100 events that took place on it. This dialog box allows you to select the range of events you wish to view: Choose Today then click OK to see a listing of only today's events. Choose All then click OK to see a listing of events for the entire log file. Choose Selected; key in the desired range of dates in the From and To fields; then click OK to see a listing of events for a specific time period.
PN0108 User Manual Once you make a choice and click OK an Event Log List, similar to the one below, appears: When you have finished viewing the event list: If you want to return to the Event Log dialog box, click Back. If you want to erase the contents of the entire log file, click Clear All. To exit, select a different Device Control function.
Chapter 6 Safe Shutdown and Reboot Overview The PN0108's Safe Shutdown and Reboot functions are available for systems running Windows. Safe shutdown and reboot lets you safely close a system down and reboot it without involving the danger to the file systems that simply killing the power supply does. In order to use this function: You must connect a Safe Shutdown Cable from the PN0108 to the computer (see Single Stage Installation, page 11).
PN0108 User Manual Automated Setup There are two methods to set up safe shutdown and rebooting: Automated, and Manual. This section discusses an automated setup. Manual setup, is discussed on page 50. Automated setup is made possible with the use of the Power Monitor utility supplied on the software CD that came with this package. Note: Power Monitor only works with Windows systems. Power Monitor watches the computer's power status via the UPS signal.
Chapter 6. Safe Shutdown and Reboot By default, PMonitor monitors the COM1 port. If the utility displays an error message stating that it is unable to open the COM1 port, it means that the port is already being used by another utility. You can either stop the other utility, and try again, or use a different COM port for the PMonitor program. If you choose to use a different COM port: 1. Stop the PMonitor program 2. Connect your safe shutdown cable to a different COM port 3.
PN0108 User Manual Manual Setup Windows NT, 2000, XP, and Server 2003 can be manually configured for safe shutdown and rebooting instead of using the Power Monitor utility. The following sections explain the procedures involved. Windows 2000 / XP / Server 2003: To set up Windows 2000, XP, or Server 2003 for safe shutdown and rebooting, do the following: 1. Go to the Control Panel; open Power Options; open the UPS page; in the Details panel, click Select.
Chapter 6. Safe Shutdown and Reboot 2. Click Next. A dialog box similar to the one below appears: Select the options in the dialog box so that they match the settings shown in the figure above. 3. Click Finish; click OK. To check that the setup is working: 1. Navigate through the following folders: Control Panel → Administrative Tools → Services. 2.
PN0108 User Manual NT: 1. Go to the Control Panel; open the UPS entry. A dialog box similar to the one below appears: a) For the COM port entry, select the COM port on the computer that the Safe Shutdown Cable is plugged into. b) Match the other options to the values shown in the figure above. 2. Click OK to finish To check that the setup is working: 1. Navigate through the following folders: Control Panel → Administrative Tools → Services. 2.
Chapter 7 Upgrading The Firmware The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the PN0108's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as they become available.
PN0108 User Manual 4. Slide the First Station's Firmware Upgrade switch to the RECOVER position. a) Its Port LEDs blink at half second intervals. b) The STATION ID LEDs display the word, UP, and blink at half second intervals. 5. Slide the First Station's Firmware Upgrade switch back to the NORMAL position. a) The First Station's STATION ID LEDs display the Station ID's of all the daisy chained stations in sequence (01, 02, 03...
Chapter 7. Upgrading The Firmware Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: 2. Read and Agree to the License Agreement (enable the I Agree radio button).
PN0108 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel. A blue background behind the device name indicates that it is ready to be upgraded. 4. After you have made your device selection(s), Click Next to perform the upgrade.
Chapter 7. Upgrading The Firmware If you didn't enable Check Firmware Version, the Utility installs the upgrade files without checking whether they are a higher level, or not. As the Upgrade proceeds status messages appear in the Status Messages panel, and the progress toward completion is shown on the Progress bar.
PN0108 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Note: On a daisy chained installation, all stations restart automatically after they have been successfully upgraded.
Chapter 7. Upgrading The Firmware Upgrade Failed If the upgrade failed to complete successfully a dialog box appears asking if you want to retry. Click Yes to retry. If you Click No, the Upgrade Failed screen appears: Click Cancel to close the Firmware Upgrade Utility. See the next section, Firmware Upgrade Recovery, for how to proceed.
PN0108 User Manual Firmware Upgrade Recovery Single Station Recovery To perform a firmware upgrade recovery, do the following: 1. Power the PN0108 OFF. 2. Slide the Firmware Upgrade switch to the RECOVER position. 3. Power the PN0108 back ON. 4. Repeat the upgrade procedure from the beginning. 5. After the upgrade, power the PN0108 OFF. 6. Slide the Firmware Upgrade switch to the NORMAL position. 7. Power the PN0108 back ON.
Appendix Troubleshooting Problem 1: On a safe shutdown and reboot operation, when rebooting, the computer stops at the logon screen and waits for a Username and Password instead of automatically logging on. Solution: Configure the Autologon function for the computer as follows: 1. For Win NT, run regedit.exe; for Win 2000 or XP, run regedt32 2. Select the following: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current Version\Winlogon 3. Under the Edit menu, select Add Value. 4.
PN0108 User Manual Problem 2: The computer has an older mainboard that doesn't support APM in the BIOS. What can I do to get Safe Shutdown and Reboot working? Solution: If you are running Windows 2000, XP, or Server 2003, you can do the following: 1. Open Control Panel → Power Options. 2. Open Properties → APM. 3. Enable Advanced Power Management support. Problem 3: When I log in, the browser generates a CA Root certificate is not trusted, or a Certificate Error response.
Chapter 8. Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1. Power off the PN0108 and remove its cover. Default Password 2. Short the jumper labeled J4. J4 3. Power on the switch. 4. Wait 5 seconds, then power off the switch. 5. Remove the jumper cap from J4. 6.
PN0108 User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
Chapter 8. Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted. 2. Click Install Certificate. 3. Follow the Installation Wizard to complete the installation. Unless you have a specific reason to choose otherwise, accept the default options. 4.
PN0108 User Manual 5. Next, click Finish to complete the installation; then click OK to close the dialog box.
Chapter 8.
PN0108 User Manual Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ATEN's support department for repair or replacement of your unit. ATEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
Index A Administration, 37 Administrator Login Failure, 63 ALTUSEN Information, xiv C Components Front view, 5 Rear view, 7 Corrupt Password, 63 D Default Login, 17 Device control, 32 configuration, 38 Log, 45 monitor, 44 power status, 33 schedule, 42 user management, 43 F FCC Information, ii Features, 3 Firmware upgrade, 53 Forgotten Password, 63 H Hardware Setup Rear View, 7 Hyperterminal, 25 L LEDs Port, 5 Log, 45 Logging in, 18, 20 CN6000, 15 Login failure, 63 M Main Screen, 31 PN9108, 19 SN0108/S
PN0108 User Manual S Safety Instructions General, iv Rack Mounting, vi Schedule, 42 Single stage installation, 11 Stacking, 9 70 Supported KVM switches, 62 T Trusted Certificates, 64 U User management, 43 User Notice, iii
