User's Manual

124 BreezeMAX CPEs Product Manual
Appendix B - Troubleshooting
Authentication Failure: LED
1 (ELNK-orange) of the
LINK QUALITY bar blinks.
Authentication problem:
a. Wrong User Name
and/or User Password.
b.Maximum number of
Multiple Sessions (number
of SUs that can receive the
Service simultaneously)
has been reached.
c. Duplicate Name: User
Name already exists in the
Base Station’s database,
associated with another SU
(MAC address).
d. Authentication
Timeout:The unit was not
reauthenticated after
authentication timeout.
Enter User Name and User Password and reset the
unit. If the problem persists, contact the operator.
Problem and Indication Possible Cause Corrective Action