User's Guide

System Troubleshooting
BreezeNET PRO.11 Series 3-1 User’s Guide
3 SYSTEM TROUBLESHOOTING
The following troubleshooting guide provides answers to some of the more
common problems which may occur when installing and using BreezeNET PRO.11
Series products. If problems not mentioned in this guide should arise, checking the
Ethernet and WLAN counters may help (see Section 4.1.6). If the problem persists,
please feel free to contact your local distributor or the BreezeCOM Technical
Support Department.
3.1 Troubleshooting Guide
Problem and Indication Possible Cause Corrective Action
No Power to Unit. Power
LED is off.
1. Power cord is not
properly connected.
2. Power supply is
defective.
1. Verify power cord is properly connected
to the BreezeNET unit and to the power
outlet.
2. If this is not the cause, replace the power
supply.
Failure to establish wireless
link. Association LED is off
and unit resets every few
minutes.
1. Power supply to units
may be faulty
2. The units may not have
the same ESSID as the
AP-10.
1. Verify power to units.
2. Verify that all units in the network have
the same ESSID as the AP (ESSID must be
identical in all units in the network):
Verify wireless link:
Set WBS-DS.11 and Bridge unit side by
side.
Power on each unit and see if a wireless link
is established (even “D” models without
their external antennas should establish a
link if placed side by side with the WBS-
DS.11).
If the units fail to associate, reset units to
factory default values reset unit (see Section
2.2). The units should now establish a
wireless link.