User`s guide

BreezeNET DS.11 Series User’s Guide

Contacting Alvarion

Technical Support

Should you need assistance beyond the scope of this

manual, please contact your local Alvarion reseller or

distributor. If they cannot solve your problem, feel free to

contact the Alvarion Technical Support Department. The

support representative can assist you in solving any

problems that cannot be solved by your reseller.

When requesting support, please have the following items

available:

♦ Configuration of the system, including models of the

Alvarion equipment used and other applicable

equipment and connecting cables

♦ Hardware and Firmware versions of the Alvarion

equipment

♦ Configuration and statistics counters as viewed in the

Configuration Utility

♦ Description of the problem encountered

To contact Alvarion Technical Support Department, refer to

the Alvarion web site: