User`s guide

System Troubleshooting
BreezeNET PRO.11
8-1
User’s Guide
8. SYSTEM TROUBLESHOOTING
The following troubleshooting guide provides answers to some of the more
common problems which may occur when installing and using BreezeNET PRO.11
series products. If problems not mentioned in this guide should arise, checking the
Ethernet and WLAN counters may help (see Section 8.2). If the problem persists,
please feel free to contact your local distributor or the BreezeCOM Technical
Support Department.
8.1 Troubleshooting Guide
Problem and Indication Possible Cause Corrective Action
No Power to Unit. PWR
LED is off.
1. Power cord is not
properly connected.
2. Power supply is
defective.
1. Verify power cord is properly connected
to the BreezeNET unit and to the power
outlet.
2. If this is not the cause, replace the
power supply.
Failure to establish wireless
link. WLNK LED is off and
unit resets every few
minutes.
1. Power supply to units
may be faulty
2. The units may not have
the same ESSID as the
AP-10.
1. Verify power to units (AP and SA/ WB).
2. Verify that all units in the network have
the same ESSID as the AP (ESSID must
be identical in all units in the network):
3. Verify wireless link:
• Set AP and unit (SA or WB) side by
side.
• Power on each unit and see if a
wireless link is established (even “D”
models without their external
antennas should establish a link if
placed side by side with the AP).
• If the units fail to associate, reset
units to factory default values reset
unit (see Section 3.4.5). The units
should now establish a wireless link.