Owner Manual

Mattress
Limited 10 Year Warranty
Our warrants that this product is free from
defects in workmanship and materials and will
remain serviceable under normal use and service
for the limited warranty period, from the date of
delivery to the consumer, subject to specific
limitations and expectations subsequently set
forth in the limited warranty.
This limited warranty covers any deterioration in
the cell-structure of the material that causes the
mattress to have a visible indentation greater
than three-fourths (3/4) of an inch, not
associated with a sag in the foundation, slats,
box springs, or platform. It also covers any
physical flaw in the mattress that causes the
material to split or crack despite normal usage
and proper handling. Should the product develop
defects for reasons other than misuse or neglect
within the limited warranty period, guarantees
that this mattress will be replaced or repaired at
our option, without cost to you, should it be
deemed defective because of faulty
workmanship, or structural defects, excluding the
specific limitations contained herein.
The cover is warranted to be free from defective
materials or workmanship for two (2) years from
the date of purchase, under normal care and use.
The limited warranty does not include fading,
pilling, or shrinkage and is not valid where there
is evidence of soiling or unsanitary conditions.
In the event identical materials are not available
to be used in the replacement or repair for
product, we the manufacturer, reserve the right to
substitute other materials of equal or greater
quality. The customer is responsible for returning
the product to the manufacturer. All
transportation costs are the responsibility of the
purchaser. Proof of purchase and the date of
manufacture of the product are required. The
law label on the product will serve as a means of
establishing the date of manufacturer. Removal
of the law label will void this limited warranty. A
receipt, or canceled check, or other acceptable
documentation can serve as proof of purchase.
This limited warranty is valid only to the original
purchaser of the product. You must provide
proof of purchase for any limited warranty claim.
Warranties are made only to the original retail
purchaser and do not cover merchandise
purchased or used, secondhand, or distressed.
All warranties contained herein shall not apply if
the product or cover has been physically
damaged, burned, cut, torn or is abnormally
soiled or unsanitary. The manufacturer reserves
the right to refuse service when the product is
found to be stained, soiled, in unsanitary
conditions or when product failure is due to
cause of misuse or abuse. These warranties do
not cover normal wear and tear.
The limited warranty does not apply under the
following conditions and circumstances:
• If the product is found to be unsanitary.
• When product failure is due to causes other
than defective workmanship or materials.
• If the mattress is used on a frame or bed
rails without a continuously solid support
surface.
• If there is damage to the outer fabric of the
cover including wear and tear.
• If this product is used for commercial
purposes.
• If purchaser does not produce proof of
purchase.
• If the purchaser finds the mattress does not
meet their comfort preference.
• The mattress is designed to work on a firm,
solid-surface, on a bed base that is
structurally capable of supporting the weight
of the mattress and user(s). This mattress
warranty does not cover your mattress if
you use it in a manner incompatible with
that intended design.
does not warrant against mold. Please note that
visco memory foam, latex foam and polyurethane
foam should never get wet or be kept in an
environment with excessively high humidity.
Does not warrant that this mattress is suitable for
any medical conditions or that it will protect the
user against bacteria, viruses or other organisms.
Does not warrant against normal increases in
softness of the foam material or a decrease in
the elasticity of the foam material. Normal use
will result in signs of routine aging. Slight body
impressions may appear in the normal course of
use, and some
changes may occur in the support
characteristics. This indicates your bedding is
adjusting to your body to enhance comfort and
should not be considered a manufacturer defect.
Failure to follow the manufacturer’s use and care
instructions may void the limited warranty. All
implied warranties shall be limited to the period of
this limited warranty unless otherwise required by
applicable federal or state law. Some states do
not allow limitations on how long a limited
warranty lasts, so consequently, the limitations
may not apply.