Operation Manual

15
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Amana
®
appliance.
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
In the U.S.A.
For assistance, installation or service call Amana
®
Appliances toll
free: 1-800-843-0304.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. Amana
®
Appliances designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the Amana
®
appliances designated service
company in your area, you can also look in your telephone
directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to Amana
®
Appliances with any questions or concerns at:
Amana Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Replacement Parts
Cleaning Supplies
Built-In Kits
This countertop microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See “Assistance or Service”
section for the toll-free number.
*The built-in trim kits can be installed over any (electric or gas)
built-in wall oven, up to 30" (76.2 cm).
Glass Turntable
Part Number W10451786
Turntable Support and Rollers
Part Number W10451792
Turntable Hub
Part Number W10451789
affresh™ Kitchen Appliance
Cleaner
Part Number W10355010
affresh™ Stainless Steel
Cleaner
Part Number W10355016
affresh™ Stainless Steel Wipes
Part Number W10355049
Heavy Duty Degreaser
Part Number 31552A
KIT SIZE KIT MODEL NUMBERS/COLORS
27" (68.6 cm) MK2167AW / White
MK2167AB / Black
MK2167AS / Stainless
30" (76.2 cm) MK2160AW / White
MK2160AB / Black
MK2160AS / Stainless