Owner`s manual

13
This manual is the property of Burger King Corporation and may be used only in a manner and by persons approved by the Company. Release Date: 0813
Basics Equipment Basics
KITCHEN MINDER™/PC MINDER™
Equipment
Use
The KITCHEN MINDER™ System has 3 required
components: the KITCHEN MINDER™, the PC MINDER™
and the QUALITY EVALUATION SYSTEM™ (QES™).
These components are designed to support the delivery of
Gold Standard products, to help control waste, to improve
Speed of Service, to improve labor efficiencies and to
provide user-friendly tools for Managers and Team Members.
 The KITCHEN MINDER™ is the hardware component of
the system located in the kitchen. It displays information
to efficiently and effectively instruct Team Members to
prepare and discard product as needed.
 The PC MINDER™ is the software program that allows
restaurants to forecast sales and product mix, and then
transmit the data to the KITCHEN MINDER™ hardware
 The QES™ is the software program that allows users to
view PC MINDER™ information from the current and
previous days. The QES™ has 3 components:
— The MAKIN’ THE GRADE™ sign displays a letter
grade for the Team based on their performance of
cook and discard, overcook, and hold time adherence
as compared to the standards
— The QUALITY EVALUATION SYSTEM™ (QES™)
allows Managers and Operators to view grade data
from current or previous days. The history charts help
to diagnose food quality opportunities by showing
trends for up to the previous 45 days. Grade reports
can be printed from the program in order to provide
timely feedback and training.
The KITCHEN MINDER™
System is required in all
BURGER KING
®
restaurants. The complete
text of the KITCHEN
MINDER
™
policy can be
found in the electronic
MOD Manual (Systemwide
Policy Memos link on OPS
Connect).
— The QUALITY EVALUATION SYSTEM™ online allows
Operators and Above Restaurant Leaders to view
restaurant results from a remote location. The
information may be viewed by organization, district or
individual restaurant. Operators should contact
Integrated Control Corporation to obtain access to this
Web site.