Use & care guide

10
TROUBLESHOOTING
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.amana.com/help
for assistance and to possibly avoid a service call.
Error Code Appears in Display
Sd (Excess suds)
appears in display
Excessive suds in washer. Washer is
running a suds reduction routine.
Allow the machine to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity on
load size. Follow detergent manufacturer’s instructions. If the
dial is ashing, reselect your desired cycle using a cold wash
temperature, and press START/PAUSE. Do not add detergent.
Press START/PAUSE once to clear the code. Then press
START/PAUSE again to restart washer. If code appears again,
call for service.
F8E1 (long ll - no
water supply error)
appears in display
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
F9E1 (drain pump
system error) appears
in display
Check plumbing for correct
drain hose installation. Drain hose
extends into standpipe farther than
4.5" (114 mm).
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the oor.
F--E-- code (Washer
problem)
System error code.
Press POWER to cancel cycle and clear the code. Then press
POWER and select Drain & Spin if there is excessive
water in the washer. If the code appears again, call for service.
Once any possible issues are corrected, press START/PAUSE once to clear the code.
Then press START/PAUSE again to restart washer. If code appears again, call for service.
Feet may not be in contact with the
oor and locked.
Front and rear feet must be in rm contact with oor, and washer
must be level to operate properly. Jam nuts must be tight
against the bottom of the cabinet.
Check oor for exing or sagging. If ooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See “Level Washer” in Installation Instructions.
Load could be unbalanced
or too large.
Avoid tightly packing the load. Avoid washing single items.
Balance a single item such as a rug or jacket with a few extra
items.
Use Heavy Duty cycle for oversized, non-absorbent items such
as comforters or poly-lled jackets. Other items are not
appropriate for Heavy Duty cycle. See “Cycle Guide”.
Item or load not suitable for selected cycle. See “Cycle Guide”
and “Using Your Washer” in this Use and Care Guide.
Vibration, rocking, or
“walking”
Washer may not be level.
Vibration or Off-Balance
The transport bolts are still in the
back of the washer.
See “Installation Instructions.”