Use & care guide
11
Empty pockets before washing. Loose items such as coins  
could fall between basket and tub or may block pump.  
It may be necessary to call for service to remove items.
Fill hoses not attached tightly. Tighten ll-hose connection. 
Make sure all four ll hose at washers are properly seated.
Drain hose connection. Check that the drain hose is properly secured to drainpipe or 
laundry tub.
Check household plumbing for leaks 
or clogged sink or drain.
Water can backup out of a clogged sink or drainpipe. Check all 
household plumbing for leaks (laundry tubs, drain pipe, water 
pipes, and faucets.)
Fill hose washers.
It is normal to hear metal items on clothing such as metal snaps, 
buckles, or zippers touch against the stainless steel basket. 
Objects caught in washer 
drain system.
Clicking or metallic 
noises
Gurgling or humming It is normal to hear the pump making a humming sound with  
periodic gurgling or surging as nal amounts of water are removed 
during the spin/drain cycles.
Washer may be 
draining water.
Water Leaks
Check the following for 
proper installation:
Load not completely 
covered in water
Water level not visible on door or 
does not cover clothes.
This is normal for an HE front load washer. The washer senses load 
sizes and adds the correct amount of water for optimal cleaning.
Washer not performing as expected
The door will lock unlock and lock again. You will hear three 
clicks after pushing START/PAUSE. This is normal.
Door locking or unlocking.
Not using HE detergent or using too 
much HE detergent.
Only use HE detergent. Suds from regular detergents can 
cause leaking from the door or rear of cabinet. Always measure 
detergent and follow manufacturer’s directions based on your 
load requirements.
Water or suds leaking 
from door or rear of 
cabinet
Residue on door glass. Periodically clean the underside of the glass window to avoid 
potential leaks. 
If you experience
Possible Causes
Solution
First try the solutions suggested here or visit our website at www.amana.com/help 
for assistance and to possibly avoid a service call. 
Noises
Washer won’t run 
or ll, washer stops 
working
Check for proper water supply. Both hoses must be attached and have water owing to 
inlet valve.
Both hot and cold water faucets must be turned on. 
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water ow.
Door opened during “Add Garment.” Water can drip off the inside of the door when the door is 
opened after the start of a cycle. 
TROUBLESHOOTING










