Warranty

AMANA
®
BRAND … Lasts and Lasts and Lasts
®
PACKAGED TERMINAL PRODUCTS
PTC (Cooler), PTH (Heat Pump), DRY (Dehumid Cooler), HEH (High Efficiency Heat Pump) MODELS
R-410a, “E, F, G, H SERIES” PTAC UNITS; R-32 SERIES (32*) PTAC UNITS
PMC (Cooler w/DigiAIR™ Make Up Air Kit), PMH (Heat Pump w/DigiAIR™ Make Up Air Kit)
®
is a trademark of Maytag Corporation and is used under license to Goodman Company, L.P. All rights reserved.
Part No. PWAPTACOJ
7/2016
© 2014 - 2016 Goodman Company, L.P.
2
When Does Warranty Coverage Begin?
Warranty coverage begins on the “date of purchase”. If the
date the unit was purchased cannot be verified, the date of
purchase is three months after the manufacture date. The first
four digits of the serial number (YYMM) on the unit indicate
the manufacture date. For example, a serial number beginning
with “1306” indicates the unit was manufactured in June 2013.
How Long Does Warranty Coverage Last and What Will
Goodman Do To Correct Problems?
FIRST-YEAR COVERAGE (ENTIRE PTAC UNIT, Amana® brand ac-
cessory or custom option): We will repair or replace, free of
charge (to include labor, freight and new refrigerant if re-
quired), any part of a PTAC unit or Amana® brand accessory
or factory installed custom option, that prove to be defective
due to workmanship or materials within the first year after the
date of purchase.
SECOND THRU FIFTH YEAR FUNCTIONAL PARTS COVERAGE:
During the 2nd thru 5th years after the date of purchase, we
will provide, free of charge (to include freight) the following
factory-installed, functional parts of a R-410A/R-32 PTAC pri-
mary system which prove to be defective due to workmanship
or materials: unit fan motors, unit blower wheels or fans, unit
thermistors, circuit board, transformers and relays, unit heat-
ers, reversing valve solenoid, unit power cord and unit capaci-
tors. Accessories and custom configuration components (in-
cluding DigiAIR™ Make-up Air Kit) are not included in this func-
tional parts warranty.
SECOND THROUGH FIFTH YEARS SEALED SYSTEM COVERAGE
(R-410A/R-32 PRIMARY SEALED SYSTEM ONLY): During the 2nd
through 5th years after the date of purchase, we will repair
(to include labor and replacement refrigerant) any refrigerant
leaks caused by defects in workmanship or material of a
R-410A/R-32 PTAC’s primary sealed system, and will repair or
replace (to include labor, freight and replacement refrigerant)
any portion of the evaporator coil, condenser coil, compres-
sor, reversing valves or connecting tubing that proves to be de-
fective in workmanship or materials. Accessories and custom
configuration components (including DigiAIR™ Make-up Air Kit)
are not included in this sealed system warranty.
The repair or replacement of a part under this warranty does
not extend the warranty period. In other words, Goodman
warrants a repaired or replacement part only for the period re-
maining in the applicable warranty that commenced on the
date of purchase.
THE OWNER AGREES THAT THESE REMEDIES ARE THE OWNER'S
EXCLUSIVE REMEDIES FOR BREACH OF ALL WARRANTIES.
What Won’t Goodman Do To Correct Problems?
Goodman will not pay for:
· Except as specifically described in the "How Long Does
Warranty Coverage Last and What Will Goodman Do To
Correct Problems?" section above, labor, freight, or any other
cost associated with the service, repair, or operation of the
unit.
· Electricity or fuel costs, or increases in electricity or fuel costs,
for any reason, including additional or unusual use of
supplemental electric heat.
· Lodging or transportation charges.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER
TORT, BREACH OF WARRANTY OR OTHER BREACH OF
CONTRACT, OR ANY OTHER THEORY, NEITHER GOODMAN NOR
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, EXTRA
UTILITY EXPENSES, OR DAMAGES TO PROPERTY.
How Can The Owner Receive Warranty Service?
If there is a problem with the unit, contact an authorized
Amana brand PTAC servicer. For warranty credit for labor cov-
ered by this warranty, the labor must be performed by an au-
thorized Amana brand PTAC servicer. Proven defective parts
(if required to be returned) must be returned to point of pur-
chase. For more information about the warranty or to locate
an authorized Amana brand PTAC servicer, contact Technical
Services at 1-877-376-0214 (option 2) inside U.S.A. and Canada
or 1-931-433-6101 outside U.S.A. and Canada or write to Tech-
nical Services, 1810 Wilson Parkway, Fayetteville, TN 37334.
COMMERCIAL WARRANTY