System information

40 Installing and Administering Amanda@SOHO
Setup Sheets
Caller Instructions Example
(Mailbox 991 Preassigned)
(Because of the seamless transfer from 990 to 991,
the caller hears these instructions immediately following the main greeting
:
Mailboxes assigned to menu choices:
Greeting The caller will hear: The greeting will play:
1 For Sales, please press 1; for Service, press 2; for Ad-
ministration, press 3; for Office Hours, press 4. If you
know your party’s extension, you may enter it at any
time or remain on the line for the operator.
8:00 a.m. to 5:30 p.m.
Monday through Friday
2 If you know your party’s extension you may enter it at
any time. Our hours are _______________________.
Press 411 for an employee directory or remain on the
line to leave a message or request information.
5:30 p.m. to 8:00 a.m.
Monday through Friday
8:00 a.m. Saturday
through
8:00 a.m. Monday
If Caller Presses Mailbox Comments
0 Transfers to
→
0 Operator: Rings operator’s telephone.
1 Transfers to
→
101 Sales: Rings Sales telephone.
2 Transfers to
→
102 Service: Rings Service telephone.
3 Transfers to
→
103 Administration: Rings Administration telephone.
4 Transfers to
→
210 Office Hours Information Mailbox plays greeting 1 which tells
office hours.